Independent Living Community in Essex County, Massachusetts

Angry

Mom ended up with stage 4 bed sore Urinary tract infection dehydration Patients here are not taken care of You have to be on top of aids to do their job some are friendly some could give a crap about your love one Most spent time around nurses station laughing doing nothing I had to remind constantly to shower my mom Weeks would go by no shower Probably because they knew mom had bad sores and they didn’t want to shower her Sores in feet turned out very infected Mom not doing well infection in her body Now in hospice Staff need to be trained let nurses know how bad sores are so they can alert doctors and hopefully treated on time Food sometimes left on trays untouched Meaning they weren’t fed Patients should be positioned especially if being in bed all the time Check on your love ones I should have moved my mom soon when I noticed so much going on

BOB Kaznica

My mother has been a resident of Sunrise a few years now. We looked into a lot of facilities. The price of care facilities can be high but I found sunrise to be the most economical of the quality facilities. The price is reasonable a d the service is excellent. I would encourage anyone looking for a facility for their love ones to consider Sunrise

Laurie

I saw the one bedroom at Benchmark Senior Living at Putnam Farm. The size and the layout were perfect. I think it would suit my mother's needs perfectly. It was clean and no sterile smell or institutional smell at all. I saw the dining room and the country kitchen where people can go in and have little cooking demonstrations or make something themselves if they want to. I saw indoor and outdoor sitting areas, a computer area where people can learn how to use computers if they want, and a little beauty parlor. It was great. The staff was very friendly, from the reception that I got when I arrived, to the tour that I got. Everybody was wonderful.

Alice

We got Comfort Keepers of Montclair & Hasbrouck Heights for my mom. So far my mother hasn't had any complaints, and she has had positive responses. They provide breakfast and lunch, they take her outside, they keep her company, do her laundry, and make sure she takes her meds.

PH

My brother is now in Stratford Manor. He had to go into quarantine for 14 days even though he did not have the virus. I came to visit him this past Friday. They only will allow you a 15-minute visit due to the fact that they have other visitors and because of the way the visiting is set up; it's one-on-one and you are outside the whole time. There is only one visitor at a time for each family. The only thing is the visit should be at least for 20 minutes to a half hour; 15 minutes to me sounds almost like a penal institution. The upkeep and cleanliness of the place is very good. Also my brother is clean, and the staff is professional. My brother was very disoriented when he went into the hospital. After about two weeks the social worker suggested that he needed to be someplace where he could get rehabilitation because his walking was totally off. The thing I didn't appreciate on behalf of the hospital, and also on behalf of Stratford Manor, is that they should have told me right then and there that he needed clothing. He had been there in quarantine for 14 days, and no one really reached out to me to say he needed clothing. I found that to be a lack of communication between the hospital and Stratford Manor. There shouldn't have been an oversight like that.