Memory Care Community in Howard County, Maryland

Pat

This place has been horrible! My mom fell and broke a hip, then tested positive for covid at 90. Was transferred here from the hospital..NO COMMUNICATION AT ALL WITH THE FAMILY! I finally went and complained to the director and bingo !got calls from nurse, doctor, therapy , dietician and social worker ! It is horrible that you have to go to these measures especially when your loved one is in isolation due to covid! Not to mention everytime you call you get cut off ! I pray my mom gets out of here fast ..or maybe since my complaint they will be more communitive! Mom had previously been in Autumn lake in Crofton ..rehab was good ..and she developed a nice relationship with her roommate which helped the days go by ..food was adequate..things just seemed better..

Reviewer0828

Sunrise of Columbia was lovely. The staff who accommodated me during my tour was very professional, warm and informative. The dining area looked fine although I didn't taste the food or see anybody eating. Their apartment that I saw was very nice, there was a resident so I wasn't able to go in, but I viewed it from a distance. They have a lot of activities, they had a little exercise class going on and there's a whole list of activities posted. It seemed really good.

JD

Harmony Hall looks nice, but its first level is hospice. They also have rehabilitation and a nursing home right next to it. Harmony Hall was nice but you feel like you're in a hospital system, and it doesn't feel like a home. The staff was lovely, but it was not the right place for us. If that is what you want, it's a very nice place.

Carolyn

Heartlands was what my parents needed, and it it's more independent. They have a wide variety of activities, they love the food, and the staff seems fine and helpful. It's expensive.

Pat

I just got a rent increase of over $300 a month. They are not keeping up the property. License plates have been stolen in the garage. The theater is not operational and is taped off right now. The chairs in the Clubhouse are sinking because springs have come out and the floor is all marked up because the chairs will not move. The courtyard has a green koi pond. Most of the lights are not on at night in the courtyard. The pool is not salt water as advertised. Cheap appliances and no self cleaning ovens.