5 Continuing Care Communities in Duval County, Florida

Angel436

They need to answer the phones! There is a tree down hitting the building from the storm! A garbage disposal not working for 4 days! They need new management ppl are getting real upset and this is supposed to be for the elderly!! Help is needed here!!

Grandchild

Very scary place. Night nurse “LaLa” gave grandma wrong meds once almost twice because she couldn’t identify her. CNA Krystal told my mom “You lied on LaLa.” And called her trash, stupid, and don’t tell me how to do my job after my mom asked for help with my grandma after being in a wet diaper for 4 hours.

Andy R.

Processing paperwork and getting the loved one in there is quick and easy. However, watch your loved one\'s belongings. They will walk away without a trace.

JP

My grandfather is currently here and the communication, the nursing compassion/knowledge/experience is lacking, to say the least. I am a nurse and I cannot believe how everything is transpiring. I understand you are short staffed but to tell my family multiple times “I only pass meds, I can’t help him” when he needed help? These kinds of places make me sick. How do any of y’all sleep at night? Why don’t you staff it more appropriately?

Wendy

I toured and I thought it was very nice. I was very impressed. It has a very friendly atmosphere, it is very clean, and I thought it was nice. She showed me a studio and then a studio-plus, and I thought it was nice and roomy. Dad's room was nice with all the assisted rails and stuff. She showed me around there, and she was great. She took a lot of time to learn more about dad and his situation and answered all of my questions. I came at dinnertime, so that was all I saw. They had a nice little game room, a gathering area, and a laundry facility.