Memory Care Community in Yavapai County, Arizona

Helena Peterson

Mismanagement, lack of supervision, lack of safety and security, lack of dying hospice procedures for mixed roommates. Lack of \"shared\" bathrooms in these 3 houses for the number of residents. Men & women share. No safe showers. No separation of serious \"Memory/Behavior\" patients from others = Chaos. Stealing common. No front desk or person at any of the 3 houses. Visitors roam in and out freely. No safe groomed grounds for walking. Staff and residents freely smoke, including \"vaping\", too close to dining, parlor, small living areas.

Michelle

We put a deposit down at Cottonwood Village. We're on hold right now, but we really enjoyed Cottonwood Village. I highly recommend them. The staff was incredible, and the residents were really nice. Even though we went at a time of masks, which they still do, but they pride themselves. They only had a limited amount of Covid cases, but they were quite honest with us about it. We left a deposit because we can't go right now, but there's a right to refuse if one comes open type of thing. We're looking at a 1-bedroom, 1-bath apartment for my mom there, but it's going to be in assisted living. You can go from independent into assisted living, and you don't have to change places. The sales director was phenomenal. They showed us a studio apartment and you make it what it is you want. It's all one big building and it's three stories. We took a tour of a studio apartment and it was empty, then we took a tour of a 1-bedroom apartment and my mom preferred that. The sales director mentioned most of the people on these floors are assisted living, but you can start out as independent living and you can transfer to assisted living based on what your needs are, but you don't have to physically move. We did not experience any food or meals, but they offer that there and the residents that we met there that welcomed my mom said the food is delicious. They have an activities coordinator and they were actually making brownies when we got there. The place was very clean.

Mary Ann

My mom is here and she needs more care than what they're giving her. The staff is nice. I like her room, and my sister-in-law likes it.

Alissa

I like it and Its very clean and homey. My husband really likes it there. The staff is very caring and lovely. My husband likes the food very much. His room is very nice and has a beautiful view. The cost seems compatible with the services, but it's expensive.

Gerald

I'm living here. The staff and the residents are very friendly. It's convenient and easy to move around. My apartment is very nice. They keep you busy with exercises, games, church services, and music. 99% of the time the food is very good. They have a lot of repeats, but it tastes really good.