Truewood by Merrill, Scottsdale

Donna

Desert Flower was excellent. I wish we could afford them. The rooms and the staff were excellent. It's a beautiful place. The dining was really nice. The director and everyone I saw were interacting, engaged, and paying attention to the residents. It was a good experience. They had nice, soft music playing that was very calming. They had very clean floors, walls, and tables. Everything was spotless. Their rooms were nice, neat, orderly, and accessible for someone in a wheelchair. They were completely handicap accessible. Their showers were excellent for the elderly. They were able to get in and out of them.

Barbara

I liked Desert Flower Assisted Living. The room was very nice, and the workers that they introduced me to were very friendly and said they hope I come back. My son liked it also. It gave me good vibes. The community was very nice, and the woman that took me around was young, very outgoing, friendly, and kissed me goodbye. They were very hospitable and warm. The apartments were very nice. The grounds were pretty and had a water fountain, a rock garden with flowers and a few statues, which I like.

Donna

My mom has been in Desert Flower for a little while now. It is clean, it has a slightly more upscale look to it, and it appears comfortable. The regular staff is fine, but there seems to be a communication barrier with the med tech staff. I have doctor's notes for specific times that medication needs to be given, but that is not being followed on a consistent basis. They're doing a good job with the food because they have a very good variety for people in that age group. My mom has never been much of a social person. There are a few things that she is really interested in. They try to get her involved in activities, but most of the time, she is not interested. They have music, bingo, cards, puzzles, and an exercise group. They have monthly activities, like if it is a Mother's Day or Father's Day they do stuff, and they celebrate people's birthdays.

Krissy

We liked Desert Flower Senior Living. We met with Darren and he was very nice, informative, and easy to get along with. The center was set up like an apartment complex and it was very nice. It was under some renovations, so it will look even nicer once they're all done. The people looked very happy to be there and the staff was very friendly. Overall, we liked it a lot.