13 Continuing Care Communities in Maricopa County, Arizona

Friendly Guy

No stars for Rose Garden in Surprise Arizona. This is a Cal-Am Property. The security gate is broken. No security. The streets are old and run down. The park shows little upkeep. Park smells bad from crumbling sewer and water pipes. This is a very expensive $ place to live. $1000.00 just in space rent, that doesn’t include a mortgage payment. That could mean a high monthly payment together. This management cares nothing about residents needs at all. They only collect money. This is a warning. Once you get in, they make it difficult to get out. Stay away from this depressing place and all Cal-Am properties.

Red Jaguar

The food is atrocious. I refused to eat a bite. I wouldn't give it to my dogs. The rooms are small with two people to a room which brings me to my next report. The lady next to me was crying for well over an hour, more likely almost 2 hours, "Help me. Please help me. Please please please help me. I'm cold. Please please please help me. I finally started audio recording her cries so that I can show her family when I see them. I called my friend to tell her. I kills me to hear her cry and beg like that and have them ignore her. I couldn't get my meds on time. Finally, after going to sleep, the nurse came several hours late and I told her to keep her meds. I'm seeking a transfer out of here at sunrise. My contingency plan is that if I don't get a transfer, I will let them transport me to a doctor visit and then I won't come back. They are out of water. Have no gloves in the rooms and I witnesses workers going from room to room without ever changing gloves. There are piles of bagged trash everywhere. This is a place you might expect to see in a 3rd world country.

Dincoo

Nice spacious rooms. The food is basic bland gross cafeteria food. The 'caregivers' need loads of training and need to learn how to do all of the job. They are pleasant to your face. They do not clean. There is a roach problem. One tenant had food trash EVERYWHERE and it had been there a long time - cleaning once a week is supposed to be included - they obviously do not perform cleaning on a regular basis. They do not assist with hygiene unless you pressure them to. Our family member was here for less than 4 months, and we had to move him because they did not do what they said they would and were contracted to do.

Russell

My wife died of "natural causes" at LiAnn's ca. 3:00AM. The "house doctor" Dr. Livi refused to sign the death certificate. He said, I could agree with him, he had nothing to do with h3er. It also had several errors. I have filed a document with the Attorney General of Arizona.

Renee

The rooms are small fairly clean. No cable or satellite. They are short staffed and not responsive. Do not bring your loved one here if they need attention from staff. You ring a call button and no response. If family is visiting they are still unavailable. The halls are atrocious and the carpets look like they have not been cleaned or sanitized in years. The website and pictures are deceiving. There is never anyone at the nursing station. It’s a scary place.