Where the Heart Is

410 S Norris St, Burlington, WA 98233

(833) 816-0049 to call a Family Advisor

Assisted Living

Memory Care

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Description of Where the Heart Is

Where The Heart Is is a senior living community that provides exceptional Memory Care services to residents with cognitive impairment. Our caregiving staff consists of Dementia care experts offering care for individuals from mild cognitive impairment through significant dementia including end of life support.

Located in the heart of Skagit County, our community is warm and cozy, like you'd expect staying at a relative's house. Whether your loved one is moving in from Burlington, Bellingham, Mount Vernon, or anywhere else, they will feel right at home at Where The Heart Is.

We understand a memory-illness diagnosis is trying on a family and their loved ones. Every detail of our professional care program is in place to ease the tension associated with aging and provide an engaging, purposeful lifestyle for our residents.

Our award-winning SPARK activity program is the engine that drives resident care and engagement within the community. This program's four pillars are Community Contribution, Inclusion & Belonging, Lifelong Learning, and Purpose.

Access to caring staff is where the value truly lies in senior living. Residents living in memory care units receive extra help with many different tasks from specialized caregivers. These hospitality and healthcare staff members monitor residents' well-being and help keep them healthy.

These services are robust. They include everything from convenient access to skilled nursing to activities of daily living (ADLs) whatever is necessary to maintain a safe and secure living environment.

Regular Housekeeping
Scheduled Transportation for Social Events
Professional Caregivers Onsite
Exciting Social Programs
Medication Management
Spacious Rooms
Beautiful Common Areas
Social Dining Area
Modern Design
ADA Accessible
Onsite Executive Chef
Three Meals Per Day
Restaurant-Quality Dining
Multiple Options Every Meal
Snacks Always Available

Where the Heart Is Amenities

Resident Information

Offers Respite Care

Campus/Building Details

Convenient location
Flexible Visitation Hours
Multi-floor building

Guests

Guest Parking

Inside Amenities

Cable/Satellite TV in Common Area
Communal Kitchen
Shared Common Areas

Personal Care

Administer Medication
Bathing Assistance
Cooking services
Cueing & Redirection
Dressing Assistance
Feeding Assistance
Grooming Assistance
Health/Medical reminders
Mealtime Reminders
Oral Hygiene Assistance
Personal Care Assistants
Personal Care Reminders
Phone Call Assistance
Shaving Assistance
Toileting Assistance
Urinary Incontinence Care

Safety & Security

Controlled Building Access
Emergency Preparedness Procedures & Facilities
Emergency Response System
Fall Prevention Program
Safety & Wellness Checks

Financing & Payment Options

Accepts Credit Card Payments
Accepts Check Payments
Long-Term Care Insurance Accepted
Private Pay Accepted

Fitness & Wellness Programs

Chair fitness
Group exercise
Health & wellness activities/programs
Life enrichment activities/programs
Salon Services

Health Services

Companion Care
Diabetic Care
Memory Care

On-Site Services

Mail delivery
Newspaper delivery

Pets

No Birds
No Large Dogs
Pet care resident's responsibility
Pet restrictions
Visiting pets allowed
Pets

Staff Training & Qualifications

Flexible staffing
Interview Every Team Member in Person
Reference Checks
Staff are licensed or certified
Staff screening conducted
Staff trained in aging & mobility
Staff trained in ambulatory assistance
Staff trained in behavior management
Staff Trained in First Aid

Ambulatory Assistance & Accessibility

Accessible apartments
Accessible Facilities
Ambulatory Assistance
Ambulatory Assistance Features
Hoyer Lift
Mobility Assistance Features
Mobility & Wheelchair Assistance
Transfer Assistance
Two-Person Transfer Assistance
Wheelchair Accessible Facilities
Wheelchair Accessible Transportation

Games Hobbies & Recreation

Activities staff
Arts & Crafts Activities/Programs
Culinary Activities/Programs
Cultural activities/programs
Educational Activities/Programs
Entertainment activities/programs
Facilitated Field Trips/Outings
Horticultural Activities
Literary Activities/Programs
Music Activities/Programs
Organized activities/programs
Performing arts activities/programs
Recreational activities/programs
Resident volunteer opportunities
Seasonal, holiday, and themed events
Social Activities/Events
Spiritual activities/programs
Tabletop & Other Games/Programs

Housekeeping & Maintenance

Bed Making Services
Housekeeping Services
Laundry Services
Linen Services
Maintenance & Repair Services
Private Housekeeping Services
Trash Removal Services

Outside Amenities

Enclosed/Secured outdoor common areas
Garden
Outdoor common areas
Patio

Room Amenities

Closet Space In Unit
Individual Climate Controls
Shower in unit
Telephone Hookup
Unfurnished units

Additional Amenity Information

Fee Structure: Entry fee cost : $2500
Special Comment: Most importantly, our staff focuses on increasing and maintaining quality of life as much as possible. We're 100% committed to this. Our staff ensures each resident receives round-the-clock attention and hands-on continuing care as well as routine access to vibrant social events.
State Licenses: 2500

Photos of Where the Heart Is

Tour Where the Heart Is

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel firsthand what it's like to live at Where the Heart Is.