The Phoenix at Harrisonburg

Samantha S

My mother-in-law has been a resident at the Phoenix at Harrisonburg for over a year and has really enjoyed it and highly recommends. Management is great – always helps to resolve problems. Staff are extremely helpful and very good at what they do. Beautiful clean facility – that is well-kept inside and out. I love seeing their seasonal décor in the lobby area. Everything in the facility is easy for her to navigate with her rollator. The maintenance guy is excellent and always quick to hang items on the wall when asked. The chef is always open to meal suggestions and feedback. The Phoenix location is perfect – very close to the hospital which is convenient for doctor appointments. Mother-in-law really enjoys the craft activities and bus trips (some of her favorites include Gift and Thrift, library, getting ice cream, Green Valley Book Fair, and looking at Christmas lights). Activities and outings have all increased since the Phoenix at Harrisonburg has grown. She also enjoys it when outside groups come for activities – such as musicians and local schools. My husband and I have attended various activities during her stay and have really enjoyed them – such as Christmas Open House, Thanksgiving family meal, bingo, family breakfast, Valentine’s Day dance, and Mother’s Day tea. She loves the snacks and drinks put out in the bistro area for the residents. We have really enjoyed using the activity room for larger family get-together’s – layout and ability to reserve makes it super easy and convenient for our holiday meal. Phoenix is best fit for our needs.