Continuing Care Community in Summerville, South Carolina

Barbara

Management will make you think they care but Executive Director does not. Meals are frequently overcooked. Some staff cares the majority do not. Meds go missing or not given. Activities are only for specific residents. Cleanliness is not a priority. Laundry stacks up. Residents escape. Memory care residents are left unattended and are always left to sit in front of a tv all day. Assisted living residents are often treated badly when asking for help. Don’t push your call button it will be over looked as well. Over priced and very lacking on quality caring staff. No one is properly trained. No one is allowed to be empathetic. Staff is suppose to be robotic. Who wants this for their loved one. The Blake will say anything to get your money!

Carlos

Staff is not attentive. Memory residents are sitting all day doing very little and often nothing. Many left wet and dirty. Meals are often not edible. Most go unbathed. The wellness folks don’t help with issues. We are currently looking to get our mom out quickly.

Rhonnie

I liked Royal Oaks. It was small and only had 50 beds total or a little bit more, and it was clean. The person during the visit was very helpful. She told me of the different activities they had, and they had outings. I checked the memory care and the assisted living, and the rooms were decent sized with bathrooms in each one.

Lakieta

Harmony at Wescott Plantation was very nice. It wasn't the nicest, but not because of the cleanliness, and it wasn't as new as some of the locations we visited, but it was still very clean. The staff was very friendly, they greeted the residents like friends, and you could tell they had a rapport with the residents because they asked about their family members. I saw a calendar of activities for the residents and there's quite a bit of effort and time that goes into organizing things to make sure the residents have things to do. I did not try the food, but I wasn't impressed with the menu; it seemed limited.

Joy

We selected Royal Oaks for my mother-in-law. The staff seemed very nice, the location was very good for the family, and they were a little more reasonable price-wise than the other locations. I really liked their marketing person, and the director seemed very down-to-earth and approachable. They have transportation and a lot of activities. The rooms were very nice, and I liked the garden area.