1 Nursing Homes Community in Beaufort, South Carolina

IER

Our 92 year old mother has experienced first hand neglect due to untrained personnel at the The Retreat located at Lady’s Island. Their staff members were unfamiliar with her medical needs or personalized care plan, and their sub-standard care resulted in an adverse effect to her physical and mental health at this nursing facility. When our family members addressed these issues and any concerns, management as well as staff would not proactively suggest solution, lacked communications regarding improvements and instead members of staff acted passive aggressively, blocking attempts to transfer our mother out of their facility by delaying transfer of medical documents, and delaying mandatory tuberculosis testing.My mother lost a substantial amount of weight while at the Retreat, she suffered neglect by the staff who would \"forget\" to feed her while she was in quarantine due to medical appointments she had to go to. The meals were awful and did not provide the nutritional needs she required, she felt depressed and alone, not allowed to leave her room or participate in any activities while in quarantine. She was mentally distressed by the facility\'s nurse who would threaten her with being quarantined when we had to take her to the Urgent care clinic for a PPD test required by the new facility we were going to transfer her to. I would give this facility a rating of 1 or less. If you care about your loved one, do not take them to the Retreat to live. If they live at the Retreat, I would move them out. A lot of residents, as well as staff and administrators have left this facility....for a reason.