3 Assisted Living Communities in Jefferson County, New York

TLynn

They make a lot of promises, but it's smoke and mirrors. The theater is closed, has been for 6 months. Housekeeping is hit or miss. The meals in the dining room are mor like hospital food and half the time the meat is too tough to eat. Tha hair salon just opened a few months ago and only open one day a week. Calls left for the business office or the director are never returned. The place was beautiful when it opened but has had so much flooding from pipes bursting there has been constant construction for the last yr and a half. The good thing I can say is the original staff overseeing activities are great.

David

The apartments are lovely, spacious and well and they even have 2BDRM units. Food is great...homemade soup from scratch every day and the care staff really knows the residents and provide great care for them.

*

My parent has been a resident at GreenRidge for nearly 10 years, since its opening. They have been a caring, responsible home and are able to differentiate the various forms dementia takes and tailor their approach to care for your loved one. We have seen staff continuity, and when there has been change the quality of care has remained. They treat our parent like a beloved family member! The facility is clean, meals are good and varied, and activities designed for a variety of interests and levels of dementia. Should my time come to need long term memory care, this is where I would want to be. You will be in good hands here!

disappointed

Communication is very much a problem. Took almost 2 years before anyone addressed a care plan. At first care conference they gave 14 days only to have a 30 day discharge on very sparse reasoning that you can't contest. Didn't feel there was effort put into the support. The solution wasn't to try and resolve and support, it was to move to increased care.

Sharon R.

The Director and Admissions staff, Nurses and the Social workers are all knowledge. They keep me updated on my Aunts health. She is very well taken care of. The rooms are clean ,and the staff do a good job with up keep. My Aunt is on a soft diet and the nurse's do a great job feeding her, she wasn't eating well at home. I'm very pleased with their services.

Rene R

They have a bedbug infestation throughout the entire building and will not tell you before moving in. When we removed our mother, she had 30+ bedbug bites all over her body. We had to leave all of her belongings behind and bought all new furniture and clothes for a new senior independent apartment. They also have a mold issue. The amenities that they promise are not totally provided. DO NOT MOVE YOUR LOVED ONES THERE!

Mark caring son

My father had 2 bad falls there. One broken femur and another shortly thereafter which required a trip and a stay in the emergency Room The doctor at the E Room reported he was very dehydrated and under weight HE WENT FROM THE HOSPITAL TO HOSPICE FROM TOP TO BOTTOM THE STAff seemed lazy and seemed to do the minimum amount of general care WITH THE EXCEPTION OF THE MAINTENANCE AND HANDY MAN STAFF

Daughter

My dad moved here in January, 2021, during the COVID lockdown. He fell in February, 2021 and was hospitalized and in a rehab facility for some time after that. He died at the end of May, 2021. I think the caregivers here took advantage of the fact that family members could not visit during lockdown. Our family does not believe that he was treated kindly or with compassion with a number of the staff. A staff member said hateful and unkind things about him (at the time that he was in the late stages of dementia) to my mother which then caused her great distress. She did not feel comfortable sharing her concerns with management out of fear that they would retaliate against my dad. They lost his hearing aids, and then found them again, four months after his death (and four months after we were charged $700 for a cleaning fee). I wouldn\'t recommend this facility to anyone. His time here was a time of great hardship on my family. Also this place charges a small fortune and someone is getting rich and it\'s not the day-to-day caregivers. The best thing I have to say about it is that it didn\'t smell bad.

Jann Y

What a fabulous facility! My parents are very happy at Lakeview and we couldn’t be more pleased. We had great references that said nothing but positive things. They are all true. It has been such a great experience to have them there. The staff is incredible and they are kind caretakers. So thankful!