Continuing Care Community in Rio Rancho, New Mexico

Daughter

Our mother spent her last three months at this facility. I felt the place was right for her from my first visit. It was clean and homey and the people working there were welcoming to both mom and our family. We never felt she was neglected in any aspect of her care. And how many assisted living facilities can boast that the staff sings to your loved one!

Cindy

Life Spire Assisted Living Rio Rancho was very nice; I was really impressed with them. Because of COVID, I only met one person. She was wonderful and answered all of our questions and showed us around. They're very strict with what can be seen, you can't just walk around the entire place. But we were able to see the room that would be available, if that's the one we're on the waitlist for, we walked around outside and sat in the room for quite a while and she answered questions that we have. They had a really nice gathering room with a TV. They had a couple of different areas that we weren't able to see but they also had gathering areas, there's a cafeteria but it's behind the general area, so it wasn't something we could go and look at. We saw the room and the outside congregating areas which were very nice. I was pleasantly surprised at how nice it really was for the price that they're asking.

Brad

My experience at Fairwinds has been wonderful. I have a wonderful apartment. All the people have been nice and friendly. The food has been great. The servers are great, too. They have a very nice exercise room, a pool room, and a number of different meeting rooms. The staff members are wonderful.

Betty

Our experience having my mother in Fairwinds Rio Rancho has been good so far. They're doing a whole lot of renovation right now so they're taking care of the place. The meals are good, and the staff is friendly. My mother is really enjoying bingo, there's happy hour on Fridays that she goes to, and several games. The rooms and the layout are beautiful. They have a laundry area on every floor, a gym, movie theater, meeting rooms, game rooms, and beautiful outdoor courtyards. The dining room is restaurant-style. Overall, the care my mom received there is really good.

Lewis

My mother was at Fairwinds. We had her there for several years. The room was nice, although the maintenance had decreased over time. I didn't think they did a good job of keeping it clean. We bought some brand new sheets for my mother but they disappeared. We had to hound them for four weeks before they found them. Also, my mother had a fireplace in her apartment, so we put in work orders three times at least to have it fixed, but they never fixed it. It still wasn't fixed when she moved out. The maintenance had gone way downhill. The carpet was dirty. It wasn't that way when we moved her three years ago. They had activities and a happy hour on Friday. My mother had a group of women that she played cards with, and she played bingo there.