4 Communities in Saint Louis, Missouri

SANgel

Bethesda Rehab and Therapy Center has been a horrible experience for my family! My mom was not getting the care she deserved! Do Not Bring Loved One Here! Here’s a list of issues we encountered: 1. When requested multiple times with various RN and Therapy staff for my mom’s Therapy Notes, was never provided until we had to contact the Administrator, day 11 of mom’s stay, then had a sit down meeting where copies of notes finally given, still without dates/times of therapy given, my sister and I were here often and saw only two therapy sessions in 11 days. 2. I saw nurses wheel my mom into the bathroom and then sit her on the toilet, never come back, and I had to step out to get the CNA to come help her. I hate to think what would have happened had I not been here. 3. Wrong meals delivered from what was requested, plus meals delivered late, i.e. lunch at 2pm some times, dinner at 6:30 or 7pm. 4. I found one of my mom’s pills on the floor, and when brought to the nurse medication dispensing cart, she just exchanged the pill and gave me to give to her. 5. Bloody catheter syringe left on side table. 6. My mom was left by herself on the toilet when nurse left her and never came back, a huge fall risk, and I hate to think of what might have happened if we weren’t there…Ugh!

Hanna Rose

Our family had one problem after another with staff being dishonest and medical care seemed almost absent. The patient techs and housekeeping staff were helpful and nice but nursing staff was not. Several days the nurse Never came in the room to check up on our family member. They don\'t have enough staff so patients will wait a long time when they press the call light. Care is definitely sub-par.

Bob

Is very pleasant and active. The staff is very engaged and everybody was excellent. I saw lots of people visiting and meeting in the living room, as well as ladies doing crafts and playing cards. I was very impressed with how much activity there was there and how engaged they are. The rooms were very nice. We were very happy with the place.

TW

My mother is in St John's Place. For the price, it's fairly good compared to the rest. Nothing seems to be really bad so far. The staff is pretty much average. The food is average, too, but she complains there isn't enough variety. They have a library. They've got at least a half a dozen different activities. It's good value for the amount of money you pay.

Molly

I toured Brentmoor Retirement Community, and it was excellent. It was very nice, clean, friendly, and welcoming. It is our first choice. The staff is wonderful, the young man that took us around was named Max, and he was outstanding, professional, and very informative. Everything was top-notch.