Independent Living Community in Saint Louis County, Missouri

SANgel

Bethesda Rehab and Therapy Center has been a horrible experience for my family! My mom was not getting the care she deserved! Do Not Bring Loved One Here! Here’s a list of issues we encountered: 1. When requested multiple times with various RN and Therapy staff for my mom’s Therapy Notes, was never provided until we had to contact the Administrator, day 11 of mom’s stay, then had a sit down meeting where copies of notes finally given, still without dates/times of therapy given, my sister and I were here often and saw only two therapy sessions in 11 days. 2. I saw nurses wheel my mom into the bathroom and then sit her on the toilet, never come back, and I had to step out to get the CNA to come help her. I hate to think what would have happened had I not been here. 3. Wrong meals delivered from what was requested, plus meals delivered late, i.e. lunch at 2pm some times, dinner at 6:30 or 7pm. 4. I found one of my mom’s pills on the floor, and when brought to the nurse medication dispensing cart, she just exchanged the pill and gave me to give to her. 5. Bloody catheter syringe left on side table. 6. My mom was left by herself on the toilet when nurse left her and never came back, a huge fall risk, and I hate to think of what might have happened if we weren’t there…Ugh!

Hanna Rose

Our family had one problem after another with staff being dishonest and medical care seemed almost absent. The patient techs and housekeeping staff were helpful and nice but nursing staff was not. Several days the nurse Never came in the room to check up on our family member. They don\'t have enough staff so patients will wait a long time when they press the call light. Care is definitely sub-par.

Ichiban

My father spent the last year of his life there. Started in the rehab unit and move to assisted living. We had experiences with 3 care facilities with my mother and 1 with my father-in-law. We had seen the bad and ugly, so we knew the good when we saw it. We are local, so we visited often. We were pleased with the facility, staff, and the care that my father received. They listened, they responded, to all inquires and requests. Forever greatful.

Lee

Brookdale Creve Coeur was beautiful. The rooms and the closets were huge, which is what I like, and the price was reasonable, too. You couldn't ask for a more beautiful kitchen, the living room was huge, and they had cut-out places where you can put things like a computer or a sewing machine. They have a store, a swimming pool, a family room, a chapel, and a library, and they do all kinds of crafts, too. As for the staff, you couldn't ask for a more pleasant person to talk to. She and my husband were making each another laugh. It was an older building, but that didn't bother me.

Mary Jo

I have chosen Autumn View Gardens for my mother. It is more like home. The people are very caring, and it's more like family living. My mother is in assisted living there. The staff members are wonderful. The rooms are very large. My mother got a deluxe studio, and it is adequate. The patio was the selling point. The staff is very warm. I tried the food when I toured it a year ago, and my mother says the food is fantastic. It's very expensive though. Normally, they have activities but during this Covid, it's shut down. They just got their immunization shots yesterday. The marketing assistant, Drea, is just so caring, so nice, and so comfortable to talk to. I just think that is a big selling point, too. They have a library. It's a very nice and very welcoming place.