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I was staying at the The Fountains at Greenbriar. It was bug ridden and I got food poisoning, so they had to close down the kitchen completely. They also were very cold to residents. I never felt welcome there at all. I paid over $1,600 a month and I got this little bitty room. When I moved in, the first thing I noticed was the carpeting. It was clean, but it looked dirty. I looked out the window and all I could see were big trash cans. I got food poisoning so bad I had to go to the hospital. The reason I know it's food poisoning was because I heard two nurses talking about people getting sick. They had a big TV room, a movie theater, a library, a computer room, and they give you two meals a day. The only staff member that was good to me was the cook. The facility was nice and clean except the kitchen. Up until I got sick, the food was great. I loved every meal I ate there.
I appreciate the opportunity to address your feedback. We consistently receive high scores for resident satisfaction, cleanliness, and caring associates and we take great pride in that satisfaction. I’ve been the Executive Director of the community for a year and our main kitchen has remained open at all times. I hope to hear from you to learn more. Sincerely, Tina Dietz, Executive Director
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