19 Assisted Living Communities in Hampden County, Massachusetts

Julie

Landmark at Monastery Heights' was really nice on the outside. The inside I could tell was old and not really updated. The rooms were very small. The residents didn't seem excited to be there. I wouldn't put my mother there. The staff member who showed me around was a little bit late getting to my appointment, but she did get to me and answered all my questions. She was very pleasant. The chapel was really nice and not just for Catholics.

Patricia

My mother-in-law is in Landmark at Monastery Heights. My first impression was that the staff was very caring and nurturing. We really liked them from the very beginning. It had all the services that we felt she needed. They offer respite care, assist her showering, getting ready in the morning, cleaning her apartment and those kinds of things. I haven't tried the food, but she hasn't complained. There are lots of activities for her to do, including mass with rosary and choir, bingo, arts and crafts, lunch, Wellness Wednesdays where they take blood pressure, word games, current events, and trips to special things like Bright Nights which is a Christmas-themed place that you drive through. They did a Christmas shopping day and a Christmas party. The staff is very helpful. The other day she was a little bit upset because she spilled her coffee right before the exercise and she was crying because she was embarrassed, but the woman who was in charge of the exercise came right over and was very sweet to her. She got her mind right off it and right into the exercise portion of it; she handled it excellently.

Cindy

East Village Place was good, clean, and well maintained. It was small, but they did have a nice outdoor area. If my mother-in-law were still in MA, East Village Place would be the place I would highly consider. The dining area was very nice and very well decorated. It would be an appealing place to eat. The menu options were plentiful. There wasn't just one type of meal served. The social worker was the one who gave us a tour, and she was very helpful. I felt like she's a sincere person. She was the only staff we met, but she was very good. It was a very positive experience.

John

I visited Landmark at Monastery Heights, which was actually an old monastery. The grounds were very nice, extensive, and slightly older but in very good condition. The staff I dealt with was very good and helpful. It's a large complex with various rooms, from single studios, to companion rooms of two separate bedrooms, a common living area, and a single bathroom. However, the bedrooms were on the small side. The pricing was reasonable based on the rooms, but as you get additional care, that got very pricey.

Anne

Keystone Commons was a lovely place. The rooms were spacious and nice. The grounds were lovely and any staff I met was very accommodating and very willing to spend some time showing me around and answering my questions. I liked it very much. It seemed to have everything. They plan trips for people, like shopping. They also had exercise classes and arts and crafts.

Anne

The Reserve at East Longmeadow was open and spacious, and the residents seemed to be more mobile and not confined to wheelchairs, which I liked. The staff was wonderful and exceptional. I looked at a very spacious 1-bedroom and the bathroom was designed for handicapped people. The rooms seemed to be a little larger than other facilities, the hallways were wider, and I liked that they had elevators.