Community in Prince Georges County, Maryland

Laura Minor

Choosing an assisted living community for a parent with dementia is one of the most difficult decisions a family can make. My mother has been a resident at Arbor Terrace Senior Living in Greenbelt/Lanham for 9 months, and our experience has included some challenges (to be expected) but many positive moments. The greatest strength of Arbor Terrace has been the people. I would especially like to recognize Darlene, (the new Executive Director) Denise (Engagement Director), Miss Candace and Ms Renae, the receptionists, Sammie, Faye and Martins (med techs) Micquel, Jocelyn and Jerome-(housekeeping and maintenance). along with many other staff members who have shown genuine compassion, patience, and kindness toward my mother. They (including Ms Toinette) have taken the time to get to know her as a person, treated her with dignity and respect, and have often gone above and beyond to make her feel safe, valued, and cared for. Ms Denise and the engagement staff have worked hard to encourage socialization and participation in activities, which has been very important to my mother’s quality of life. Seeing her laugh with her cousin, who also resides there, participate in activities, and regain some confidence and independence has meant a great deal to our family. Since moving to Arbor Terrace, my mother’s health has been a challenge but with the assistance of Bertha and Mariatu (resident care coordination) she has stabilized. She has remained engaged socially and spiritually through the concerted efforts of staff. Ms. Denise has pulled my Mom in so that she feels purposeful and needed. The community itself is attractive, welcoming, and offers a variety of activities and opportunities for residents. No assisted living community is perfect, especially when caring for older adults with complex medical and cognitive needs. In our experience, Arbor Terrace always strives to do what’s best for the residents. I am deeply grateful to the many caregivers and team members who have cared for my mother with compassion, dignity, and love. I would choose Arbor Terrace again, with the understanding that family involvement remains an important part of achieving the best possible outcome for a loved one. Thank you to everyone at Arbor Terrace, named and unnamed, for your kindness which has made a real difference in my mother’s life.

Thang LLC

Fair and old no doubt about it. Everything is outdated but eh it’s 30%of your income get what you pay for, right.

Wendy

The Lodge at Marlton in Upper Marlboro is a very pleasant place to live and Management is Top Notch when it comes to the residents' needs and upkeep of our property. Thank You!

DeLicha Germany

DO NOT SEND YOUR FAMILY MEMBER HERE IF YOU LOVE THEM!!! We were forced to send my mom here due to lack of beds at other locations and the hospital pressuring us to pick a place. From the day my mother arrived there were issues. The first night that she was there, the supposed charge nurse (Augustine) attempted to give my mother another patient\'s insulin. She was there for 3 hours and no one even came to the room to introduce themselves or anything and his excuse was that he didn\'t know what meds to give her because he hadn\'t seen her chart. Finally, Nurse Angel (her name and she was literally an angel that night for my mom). Came to the room to assess my mom as well as insure that her medications were input into the system. From then everything continuously went downhill to include the doctor changing my mother\'s notification without our knowledge or even knowing why she takes that particular medication. We had to call his office for 4 days and it wasn\'t until we stated that we were filing a lawsuit that he bothered to call back. The conversation started off very condescending and disrespectful. He told us that we aren\'t to question his decisions and since we didn\'t agree we could find our mom another doctor. In addition, he attempted to tell us that our mother\'s mental state was getting better since he took her off one medication and changed another. However, that was absolutely false and we ended up calling 9-1-1 because our mother could not recognize us in which she was able to do when she arrived. The staff neglected to even realize that her mental health was declining and that anything was even wrong at all. In addition to all of this, my sister, who\'s a CNA, had to tell/force the CNA that was on the shift the night before to change my mother\'s bed wound dressing when she went to change her diaper as they were both soaking wet from her not being properly taken care. The tech attempted to tell my sister that she couldn\'t change the dressing because she needed to get permission and supplies from the nurse however, never went to get either. Mike & Angel are great and attempted to correct the situations. My mom was only there ONE WEEK AND TWO DAYS! And there was way too many issues and problems. I only gave the staff 3 stars because of Angel. Mike and Ms. Grace.

Shirley

I went to Fort Washington Health & Rehabilitation Center to do volunteer work. It was very nice, very clean, bright, and colorful. The people seemed to like it there. There was only one time I went there that they complained about the food. A lot of the churches come on Saturdays, we would have sermons, and the first Saturday of December we decided to provide a little party from our church for Christmas. We contacted the activities coordinator and she told us what food we could bring and we had big Christmas bags filled with gifts. They had bingo, movie nights, and the calendar was always full. The staff was always very nice.