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Brookdale Mandeville

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I visited this facility

I went to Brookdale Mandeville. Their room looks more like a dorm room rather than an apartment. The place is very clean. Even though it is older, they do their renovations on a regular basis. It is very nice. We didn't meet that many staff members, but I was hoping to meet more people while we were there. They had all kinds of activities going on. They were doing bingo, and people were walking their dogs. They had a room full of books if you want to read and a room where you could go, sit down and watch TV without all the other stuff, they had a place to go sit and eat with everybody, so that you have the socialization.

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Brookdale Mandeville

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I visited this facility

Brookdale Mandeville's staff was very friendly. The place is nice, and something I would consider if I needed it. The rooms were nice and I liked it. The girl who showed us around was very friendly. They have an arts and crafts area and an outdoor patio where the residents can sit outdoors. They offer three meals a day. They give people their medicine and help them with day to day routines. The place could use a little updating.

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Brookdale Mandeville

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I Am A Friend Or Relative Of A Current/Past Resident

Dad is living in Brookdale Mandeville. They need to be more cautious. Like with housekeeping, they washed and dried his phone and they lost his glasses. I have to stay on top of them a lot. They don't bathe him if I don't go over there and check on it. For the first ten days, they didn't even bathe him until I said something. I'm paying a lot, and I feel like I should get a better service than what we're receiving. My dad was in there twice. It's got good things, but it also got bad things. The staff has gotten a little bit better. They do well with the activities. They had a little olympic day and my dad participated in that. He just started participating because I push him to get out. However, he doesn't play Bingo, cards, or watching TV in the family room.

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Provider Response

Thank you for taking the time to share your feedback. We are committed to continuous quality service and care and will share your feedback with our management team.

Brookdale Mandeville

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I Visited This Facility

We absolutely loved Brookdale Mandeville, but the deal breaker was that no pets are allowed. The dining room looked like a fine restaurant, which made the residents feel like they weren’t shuffled into a cafeteria. The residents were walking around, we got to talk to them, and they were extremely happy with the place. People greeted us as we were walking around. The place itself was beautiful, it was like walking into a very nice hotel with nice furniture and fresh air, and everything was clean.

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Brookdale Mandeville

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I Visited This Community

Brookdale Mandeville was well kept, nice, and smelled good. Some of the people that lived there were happy, and the staff was very sweet, attentive, and nice. They said the food was good and that they have exercise.

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Brookdale Mandeville

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I Visited This Community

Brookdale Mandeville is a nice size community, but they still a comfortable like home environment for their residents. As I toured this community I noticed that staff members knew their residents by name and always responded with a sincere kindness. I also witnessed some of the seniors doing a fun exercise activity and they were really into it. The menu was well planned consisting of homestyle food choices. The entire community is well maintained.

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