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Edencrest at Riverwoods

(32)

2210 E. Park Ave. , Des Moines, IA 50320

(855) 840-7257

Reviews of Edencrest at Riverwoods

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Edencrest was the one we selected because it was a new, clean, and caring facility. I liked the amenities, of which there are lots of interactive entertainment for the residents. The meals and meal service looked nice, which was important to me. They had a space that they use for entertainment, piano playing, and happy hours. We had an issue with a carpet in my mother’s room wherein they took a long time to clean it.

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Provider Response

Thank you very much for your kind response. We are very happy that having your loved one at Edencrest at Riverwoods provides you peace of mind. We also apologize that you were not satisfied with the time it took for us to clean your mother's carpets. We appreciate your feedback and strive to improve at every opportunity. Thank you again!

| Reviewed by

I Visited This Community

I was not impressed with Edencrest at Riverwoods because of the problems Mom was having; they wanted to put her behind a locked door, and I didn't like that at all. Other than that, I thought the facility was nice. The marketing director was very nice and informative, but all of their memory care was done behind a locked door, and I didn't want to do that to my mom. We went behind the locked doors in memory care and saw around six residents sitting and eating in a very small, smelly room that they were using as a dining hall. The dining area in the assisted living part was clean and nice.

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Provider Response

Thank you for taking the time to review your experience with Edencrest at Riverwoods. We pride ourselves on keeping a neat and clean environment for our residents and apologize if the area you visited had an unpleasant odor. Our secure Memory Care and Closer Care programs are designed to keep residents with Alzheimer's and dementia diagnoses safe and comfortable. We would appreciate the opportunity to talk to you more about your mother's unique needs. Please feel free to reach out to us directly at your convenience. Thank you!

| Reviewed by

I Visited This Community

Edencrest at Riverwoods was OK. It was new and just starting, so there weren't very many people in it, and they didn't seem to have many activities. Those things were important to us.

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Provider Response

Thank you for reviewing Edencrest at Riverwoods in Southeast Des Moines. We value your feedback and would like to learn more about your experience touring our two year old community. If your time allows, we would be grateful if you could reach out to us at your convenience to discuss this topic further. Warm regards!

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Costs for Edencrest at Riverwoods

Assisted Living Starting Cost per Month:

$ 3,900

Memory Care Starting Cost per Month:

$ 5,725

Medicaid/Medicare Not Accepted

Amenities at Edencrest at Riverwoods

Property Info

Emergency Services: Less than 2 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Number of Units: 40

Private Units

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Fitness Room/Gym

Beauty/Barber Shop

Reading Room

TV Lounge

Activities

Social Events

Trips & Outings

Educational Opportunities

On-Site Activity Director

Amenities

Outside Patio/Gardens

Three Nutritious Meals Per Day

Restaurant-Style Dining

Services

Nurse Availability: On-Call 24/7

Medication Management

Help with Activities of Daily Living

Other Transportation Provided

Housekeeping

Personal Laundry Service

Tour Edencrest at Riverwoods

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Edencrest at Riverwoods.

Description of Edencrest at Riverwoods

Edencrest at Riverwoods is a certified assisted living community offering memory care through the Iowa Department of Inspections and Appeals. Based in Des Moines, the new senior community features private assisted living and memory care apartments as well as common areas, including a central dining room with restaurant style dining, exercise room, beauty salon and private gathering areas for residents' family and friends.

The community also offers a specialized, secured environment for persons with Alzheimer’s disease and related dementias. At Edencrest at Riverwoods, the secured memory care unit is designed to meet the needs of individuals who require supervision and/or assistance with activities of daily living, through daily programming.

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