Continuing Care Community in Will County, Illinois

hedy

The rooms are ok.But when a person has a cat.when thye move out,they should replce the the carpet,before another person moves in,and and clean behind the refrigetfrtor and the sove.Aldens shoudnt charge the tenants that are leaving to have the room painted or vacacumed ,taken the money out of their depoist,i have never neard of that.They have cmaeras in the comminity room,in the first floor garbage room, in the ppol room, when you firsy come in.They have rewgulted the the hallways tempertaures.the rent went up,this is HUD.tHere are people that live here that are on a fixed in come.The rent has jumped up to much.Some people have left becuse of this.We were told by our manager it is going up again.I realize things are going up but enough is enough. I moved here because of the price was in my price range.The mayer of New Lenox needs to see what he is doing to all the people.

A.C.

Please Beware. Nightmare experience. Short staffed, unprofessional and uncaring. Think twice before you send loved one there.

Lelia

I visited The Heritage at Hunters Chase and they were really great. I saw some of the seniors in action. I saw them taken to get snacks with the staff and the custodians helping them. They were courteous and friendly. The residents were being given respect. It was nice. The staff were soft-spoken and very caring.The lady I toured with was Audrey. She was so friendly, she took the time, and she even called back. The room I saw was a 1-bedroom but it had a half wall, so you could see an alcove. Since it's for two people it would have worked. I noticed that the facility was very clean, too.

Viola

The apartment at Senior Suites of Joliet was very nice. I like it, and it was pretty spacious. I just can't live in a building where people smoke because I'm an asthmatic. The staff was very pleasant, explained everything well, and told me about the cost. We looked at a couple of apartments, but there was one that stood out for me. I like the parking area and all of that; there's just so much smoke in the hallway. I already live in Joliet, so I love the location. It was downtown Joliet. I didn't see any activities, but they told me about them, and there's a bus that will take you shopping. They were still doing work at that building.

Jennifer

It's been a month and a half since I have moved into The Clairmont. It's a very nice place. The hitch is all this COVID quarantine thing that we're all in. Nobody is allowed to do anything. Austin is completely on lockdown, so we are as well. I like my studio very much, it is lovely, and it's a good size. The grounds here are very nice, and the food is good. I am very pleased with it, but the biggest reason we chose this place is because it's the closest place to my daughter. The staff is very friendly here. There's no activity at the moment, but it's got nothing to do with The Clairmont. They normally have those, but we've been under quarantine since I got here. They have a beauty shop here where I had my haircut, and they did a good job. They have an exercise room with lovely equipment. The grounds are very nice. I have two little dogs and I have walked the grounds with them quite a bit. They're very friendly to animals here. They also let me paint my studio, so I had it with the color I wanted and I thought that was very nice. I'm very bad with names, but the staff here seems to know all of the residents. The residents also seem to know all of the staff. It's a very friendly community. The food is a little bland, but then it's for seniors, so I just add spices to it. It's well-cooked though, and it has a good variety.