Independent Living Community in Solano County, California

ReviewerMarch15

I have used them. I'm disappointed in the service that I got overall. They don't train the staff, sometimes they don't show up. Sometimes they come, sometimes they don't, and nobody calls and they don't have replacements. I wish they would really say what they have to offer because they say a lot of things but they don't offer them. They don't have training nor the proper staff. I would suggest they train their staff and pay them more, plus give commitments.

LADeb54

This facility has changed ownership four times since my Mother\'s arrival in 2009. When she moved in the staff was adequate; the grounds were beautifully kept and there was a lot of attention to detail. Her rent at move-in was $2500.00 a month with all-day dining (beautiful meals), housekeeping and laundry service. Dining hours are now limited; there is no more all-day dining. That left with the second owner. Fast forward to 2019. We are now on our fourth owner. Her rent is now $4,000.00 a month and they are raising it by $200.00 on the 1st of the year. There is a large vacancy at this facility now. They are replacing carpet and painting the empty apartments to justify the $4200.00 a month. The problem is, my Mother has been there 10 years and the only thing that has been replaced in her apartment was the refrigerator because it died. The capper was seeing corn dogs and tater tots on the menu for dinner the other night. The price of hot dogs has skyrocketed I guess. The food is abominable and these folks don\'t seem to care much about people who deserve respect and care for the money they\'re asking. .. It has really declined. /;

Lauren

My dad moved into Vacaville Retirement Community - Happy Living by Cogir independent living. They're very friendly and accommodating. They're in the process of remodelling all of the apartments so everything is being upgraded. The dining room is well-tended and my dad compliments the food a lot. My dad is in a fully upgraded studio with a small kitchenette. They've got three meals a day from 11 to 7. They've got a full calendar of activities, transportation, and activity room. It seems like everybody is active and likes where they are. There is a library and lots of really nice sitting areas. The staff is excellent, very friendly, personable, make an effort to get to know the people, and very accommodating. They complete requests within the same day, not the next day.

Trudy

If you love your family member keep looking. Here are some of the issues in less than two and half months of my mother living there. *First night in respite care, as they sat my mom on bed, it collapsed. They hadn\'t connected the frame. *They never cleaned the patio--so many spider webs, she had large spider in bed. *Employee did not close catheter bag, and it leaked all over carpet all night. They had nothing to help absorb it and had housekeeping vacuum. Odor was terrible *after complaints they shampooed carpet making it so wet, she slipped. *final straw was a cockroach in her ear. When one employee went to take picture of it another stopped her. What are they hiding?

Clifford

Vista Prado is very clean and very bright. We're very happy, and the service has been very good. Everybody I've had contact with has been very friendly to me and my father. The food is good. It's been a very good experience so far. They have a very good activity program. They take them out on little tours, scenic drives, and activities in the activity hall all day long. The facility is in good condition.