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I thought Merrill Gardens at Gilroy was just absolutely fabulous. I had no complaints at all. They have many benefits to offer the residents, although my husband was too sick to enjoy any of them. The community itself looked fine, and we were happy with it based on our visit, that's why we put him there.
Merrill Gardens at Gilroy was an excellent place. We would definitely put our mother in there. The staff was very helpful, very kind, and courteous. We had lunch there, and it was a great experience. The apartments were very well appointed and had everything that I was looking for. They have shopping, Sunday masses, and other communal activities, and she could even get out and walk around the nearby creek. The 1-bedroom had a living area, kitchen, and a bedroom that was off to the side. The food was excellent. It was buffet style plus service so you can order anything. They even had a dessert tray. It was located in the green hillside.
Wow, tried to get mom into MG's memory unit, met with marketer, paid deposit ($3k) only to be given the run around by their business and nursing staff for weeks afterwards. Multiple appt cancellations followed and finally we were sent to another MG facility to get a "nurses" assessment. Finally, 3 weeks later, they tell us they won't accept mom. Why? Because mom coughed while drinking some water. From that they determined they don't have the skills to care for mom. Excuse me? If you're a senior in PERFECT health I guess they'll accept you, but if that were the case, I'd get an apartment, it's cheaper. Clearly they look for only clients that require little or no care but have no problem accepting seniors ASSISTED Living fees. I expected better from the recommendations I'd seen.
Great rural setting in gated community. Friendly caring staff. Dining Staff is excellent but quality of food needs to be improved, better menu selections, and more flavor.
The facility has excellent personell - very caring. It is an excellent community & my mom is very happy to be here.
I enjoy my nice rooms with many windows looking out at a beautiful view of mountains, sky + trees + green shrubs + flowers! Having activities, exercises, singing + various programs keeps life interesting + buzie.
Would like to see top notch, professional, first class food in selection and preparation + service.
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