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The rooms at LifeStream at Thunderbird were nice but a little bit on the small side and they didn’t have a washer and dryer. We liked the exterior rooms because they had nice views of the courtyard and the pool. The staff was good, and everything there looked nice. The place was well kept and clean. The residents were doing some kind of crafts, and some were doing puzzles. It was a pretty active community.
My adopted mother lived here for about 8 months and they never made sure she brushed her teeth or recognized when something was wrong with her. She had pneumonia and a UTI and when we visited her we had to point out that she was not feeling well. The CNA's are very friendly but the lady that runs this place (Jody) is not very well liked by the employees and we found her extremely uncaring to our mother. Our mother ended up in the hospital before Thanksgiving and was transferred automatically to Lifestream's rehab (cook) and not the facility we wanted her to be in. We feel this is because they wanted to make sure my Mom never returned to their facility. Jody kicked her out just before Thanksgiving so we had to worry about my Mom being homeless at that time. My Mom is a very friendly lady and there is no reason for her to be treated like this. I think Jody has her ego to worry about and not the care of the elderly. Now my Mother is in a very nice facility and is able to thrive in there. They make sure her teeth are cleaned and make sure she is walking by herself (another problem with Lifestream) and she is so happy at her new Assisted Living Facility. She has a more positive atmosphere at the new place and I think that helps a lot. I believe everything happens for a reason and I am so glad it did happen this way. It was a total blessing. Lifestream was good when we first visited , it appears to be a great place but when you actually start dealing with the upper management (unavoidable ) it starts to fall apart. I think that if they replaced Jody (everything starts from the top) that it would have a chance of becoming a good place to live again. I had to contact an Attorney and advocate for my family because of all this and they had never heard of someone being treated the way my family was treated. I hope this helps for someone else that might be treated like this. I am sure we are not the only ones. I sure felt alone and helpless trying to deal with my Mom's situation when Jody was so cold and uncaring. Apparently she is the same way with the employees and with the trickle effect I would not recommended this place to anyone until Jody is replaced.
While a senior living community located directly across the road from a major medical center is major selling point, that convenience and piece of mind does come at the price of overall tranquillity as it does make the campus a little more noisy and busy than it'd probably be otherwise, but that takes away nothing from the charming community itself. The staff and care giving team always seem cheerful and ready to help. The food is fair. Flavorful but predictable. Activities are there, although they are pretty run of the mill. Overall a very nice community.
Lifestream can meet the needs of their residents. From independent to assisted they can remain as residents. The staff is well trained and you are greeted with a friendly smile and "how may I assist you". Residents have a safe, secure community that looks after their every need. They provide an array of activities and the apartments are comfortable and well maintained. I could call this place home.
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