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Heritage Senior Living West Allis

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Heritage Senior Living West Allis is OK, and the food is good. My husband's room is comfortable, nicely sized, and semi-furnished. They offer a lot of different activities every day. They have a spa where my husband has physical and occupational therapy done. They also have a special dining room and a private dining room if you want to have the family together.

Was review this helpful?
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Provider Response

Hi, Darlene. We're glad your husband's stay has been satisfactory thus far. Providing a comfortable and active environment for our residents and their families is very important to us. We appreciate your comments!

Heritage Senior Living West Allis

| Reviewed by

I Visited This Facility

Our appointment at Heritage Senior Living West Allis was for 2:30. The sales consultant was in a meeting, so we waited for 15 or 20 minutes. Then I went up again to the front desk because I heard some people laughing and one of them happened to be the lady I was waiting for. Anything extra in the care was not included in the price package. Everything was a la carte. The place looked very good, though, and the dining area was very nice.

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Provider Response

Hi, Audrey. Thank you for letting us know about your tour experience. We are pleased that you found Heritage West Allis to be a nice community, but regret that your tour was delayed. We appreciate your comments!

Heritage Senior Living West Allis

| Reviewed by

I Visited This Facility

Heritage Senior Living West Allis was very large with around four floors. The person who gave me the tour was excellent. The amenities were excellent. They had a dining room on each floor and there were balconies. There were kitchenettes in the dining area, so if your family wanted to cook something when they come to visit, they can do that.

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Yes
Provider Response

Hi Judy. We are delighted that you enjoyed your tour around Heritage West Allis. Providing a comfortable environment for our residents and their families is extremely important to us. Thank you for your review!

Heritage Senior Living West Allis

| Reviewed by

I Visited This Facility

Heritage was a wonderful-looking, well-kept, and clean place. The room sizes matched what we were looking for. The staff we met seemed friendly, and the people seemed very happy. It's very close to where I live, so it's going to be easy for me to see my mother on a regular basis. I've seen the list of activities, and they had a lot of fun things to do.

Was review this helpful?
Yes
Provider Response

Hi, Jim. We are delighted that you had such a positive experience at Heritage West Allis. Providing a friendly and engaging community for our residents and their families is very important to us. We appreciate your comments!

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