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Don't be fooled by the "chandelier look" of Parkside Manor. Since Senior Lifestyle Corporation took over this community it has been on a downward slide. The 63 page report from the State of Wisconsin outlining serious discrepancies and violations regarding Parkside Manor speaks for itself. A revolving door of Executive Directors, caregivers, activities coordinators and RN's with criminal arrest records, leave family members and residents feeling uneasy. Familiarity and continuity are paramount for the elderly while coping with dementia and Alzheimer's. Most residents at Parkside Manor are very progressed in their disease and would be better cared for in a SNF instead of a CBRF. The majority of rooms are not private suites, but are shared. Which can lead to all kinds of unnecessary issues and situations. Such as physical and verbal assaults as well as missing personal items. Residents often do not receive adequate cueing and reminders for daily cares and hygiene. CNA's and caregivers alike are short staffed, particularly on 3rd shift. Senior living has become a multi-million dollar business and Senior Lifestyle Corporation is no exception. Focused primarily on profitability, employees are pressured to keep beds full and admit residents whose care needs cannot be adequately provided. Large corporations like Senior Lifestyle know that most potential residents and their family members are looking for a community that is clean, has a warm and inviting feeling of home, has a lovely decor and has good food. The employees and administrators at Parkside Manor are trained to make sure that is exactly what you find when you tour. There is so much more beneath the surface you don't see - all the things the friendly sales person won't tell you. I'm grateful my loved one was able to survive the inadequate care that was received from Parkside Manor and able to move on to a community that truly cares about the fragile human lives entrusted to their care.
We are disappointed to learn that your loved one did not have a better experience while residing at Parkside Manor. The entire team at Parkside Manor strives to provide the best quality services and care available for our residents. We take your concerns very seriously and are committed to serving our residents and families who have entrusted us with care of a loved one. Please contact us to share more information about how we failed to meet your expectations and how we can improve the quality of our services going forward.
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