Sunrise of Mercer Island

Feb 22, 2018 | Reviewed by Caring for our Parents

I Am/Was A Resident Of This Facility

Not what it once was. This facility has made some INEXCUSABLE errors (more than once) in dispensing prescription medications that has caused our parent completely preventable traumatic health issues. The facility is decorated nicely, that is a plus, but quality of care and proper administration of medications are much more important to us.

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Provider Response

Good Afternoon - We care deeply about the safety and well-being of our residents and would like to connect to learn more about your experience mentioned. Please contact us at information (at) sunriseseniorliving.com so that we can reach out. –The Sunrise Team

Dec 22, 2013 | Reviewed by Daughter

I Am A Friend Or Relative Of A Current/Past Resident

I am so grateful to Sunrise for helping my mother adjust to the very difficult change of moving out of her home. They have been so welcoming of all the family members. It feels like a home, not an institution.

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Mar 2, 2013 | Reviewed by Grandson

I Am A Friend Or Relative Of A Current/Past Resident

I just came home from college and wanted to see where my grandparents were now living, and the minute I walked in the door it smelled like Thanksgiving Day at my grandparents house. I'm so happy that they have found a wonderful new home, my grandfather immediately introduced me to all his new friends that he plays cards with every morning. I found the staff to be very caring and made me feel very welcome during my visit, I was excited to see my grandparents new suite, and grandma had to show me her new picture wall of her grandchildren, she had decorated their apartment just like I remembered their home in the country. The rooms through out the community are very spacious and full of light because of many massive windows and found the whole building very clean. If I had one word to describe their new home is cozy, and was more than I could have ever imagined for them as they both are so happy here. Great job Sunrise!

3 people found this helpful. Was this helpful? Yes

Mar 1, 2013 | Reviewed by Seattle Aunt

I Visited This Community

I have toured this community and can say it is absolutely wonderful. Everyone is so warm and you feel welcome right away. I loved all of the fresh flowers and there are windows everywhere to catch a glance at their great view. That huge porch with rocking chairs looks like a great way to relax in the summer! They also have two super sweet dogs that live at the community - it feels like home.

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