I Am A Friend Or Relative Of A Current/Past Resident
My mom lives at the Island House. There are several issues you should consider before moving there. We are very disappointed in the food service and quality. Several times a week my mom waits 45 minutes - 1 hour for her food. Often when the food comes, the order is incorrect or the food is not heated properly. When I have brought this to the attention of the management, he has no suggestion on how to solve the problem. Several items in my Mom's apartment need fixing. The repairman comes and goes. It takes about 1 - 2 weeks before he comes by. Sometimes the problem is fixed and sometimes it is not fixed. The staff does a basic job but they do not reach out to help. When my Mom asked for help getting back to her room because she was dizzy, the staff person got a chair for her and left her. My mom eventually called me to come help her. We hesitate to move her since she is familiar with layout and routine there, but we are looking.
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I Visited This Community
Beautiful relaxed community, very friendly and comfortable. They have good food with many choices and no set meal times, you can eat anytime during the day that you like. Close to everything & they provide a great assortment of activities to participate in.
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Description of Island House
Located just east of Seattle, Island House is situated on beautiful Mercer Island. Whether our residents are looking for retirement in an active and social atmosphere or simply wish to ease the burden of household chores while still maintaining a personal, at-home feel, Island House is dedicated to the wellness and happiness of all seniors.
Island House is part of MBK Senior Living, a company dedicated to exceeding expectations for the amenities and services we provide. This means we strive to enhance our residents' lives, enabling them to enjoy senior living as much as possible.
We do our best to provide our residents with a rich and active living experience. Our restaurant-style dining gives residents the opportunity to make new friends and also bring visiting family members in as guest diners. Daily activities coordinated by our full-time Activity Director, along with common areas such as our library and TV room, allow residents to keep a very social and energetic lifestyle.
At the same time, our comfortable rooms, cleaning staff and other dedicated employees give residents the chance to relax and take it easy. For those looking to get out and explore, we are just minutes from downtown Seattle and offer transportation for regular outings to the Seattle Area.
It takes a special person to be able to work effectively with seniors and their families. Our dedicated staff is carefully selected, trained and on shift 24 hours a day to ensure that our residents receives the attention and assistance they require.
For added comfort and convenience, we also provide weekly linen and housekeeping services as well as maintain a salon and barbershop right on site so our residents can stay looking their best.
Located in beautiful western Washington, Island House is located near numerous amenities including medical facilities, shopping and recreational activities.