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I have lived at El Dorado for over three years, Others complain about the food and service. However, I can honestly say that El Dorado is a nice place to live, it is clean, always smells nice, we have a chef that cooks amazing food, the staff is wonderful and caring, our Executive Director is so kind and is joyful and caring. I am so glad I live here, admittedly no one is perfect, but there a lot worse places around
Would not be recommending Eldaroda west, medications were not always given, sister returned from hospital , they were there when she returned and no one knew she was back because lack of communication between shifts. Sister is diabetic and they kept giving her desserts and goodies she was not allowed. Two many staff turnovers and our sister was only there for less then three months. There was always residents wondering around looking for someone to help with a issue or to give meds. This place has alot of issues.
I give El Dorado five stars not because they are perfect, but because they will totally work with residents and family members. The staff is caring. Our mom does not just get care, she gets loving care. If you have been caring for a parent or loved one and are exhausted (I was), and think all the stress is over, you are going to be disappointed anywhere. The admin and caregivers do not dodge issues. They communicate and promptly call if there is an issue. My mom has been at El Dorado for 15 months. Our family is fortunate to have the team at El Dorado on our side.
My brother, Dick Baker, was a resident of Eldorado West for several years. He fought the move into assisted care, but he absolutely blossomed from a shy, lonely man into a happy, confident man. He felt safe in this new home, both physically and health-wise. Everyone seemed to take extra care to make him feel comfortable with his new surroundings. If he needed anything repaired in his home, he only had to ask. The staff was supportive to his every need. When he passed, the staff was very helpful to our family. Thank you Eldorado West
The staff are warm and inviting with great care. A complete rebuild is underway with the first of two building under construction. There is nothing like living in a brand new home, yet knowing the companies commitment to caring.
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