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Elmcroft of Cottonwood is a very nice, clean facility. They're very attentive to my parents-in-law and they like it very well. We've been really pleased with it. My parents-in-law are adjusting nicely and the staff seems really nice, solicitous, and helpful. They come by their room all the time checking in on them and reminding them of things and letting them know of what's going on. So far, so good. They have a little apartment with a bedroom, a living room, and a dine-in/kitchenette area with a microwave, refrigerator, and sink. They have different activities all throughout the day. They're having a good time and they're doing some stuff. They have transportation to go to different appointments on Tuesdays and Thursdays, and they take them to Walmart. They've also been on a couple little excursions. They're expensive, but they're actually comparable when you start adding levels of care because they don't have a level of care. They take care of whatever their needs are, whether it be helping with bathing or dressing. It's all considered the same price-wise. You don't have gradual step-ups. They will take care of them until they're bedridden.
Elmcroft of Cottonwood was overmedicating my mother, giving her nighttime medicine round the clock. They neglected her and were sedating her so much that she was falling and covered in bruises. They ended up firing the nurse, but I was on the phone with her several times, and I heard the med aides deny my mom the right of knowing what medicine they were giving her. I had people cuss me out on the phone. It was horrible. She was there for about a month. My mom was supposed to have an independent space but she ended up having a room with a lady, and it smelled like urine. I wouldn't put my worst enemy in there.
We were really impressed with Elmcroft of Cottonwood, but the rooms were so tiny, like less than 400 square feet for a two-bedroom. If you can accommodate being in a tiny area then it's a really good place, but they're also really expensive. The food was delicious. The person who gave us the tour was right on the ball. The clients living there were enthusiastic about it.
Elmcroft of Cottonwood was a very clean community. We liked how willing the director wants to work with us. They're right there if you need to meet the requirements that an average single person would not have. A couple moving into that place would need more space. We encountered the front desk staff and the director. We had lunch there and the serving staff was quite professional, and the food was good. The rooms that we saw there were a standard middle grade assisted living. They were much less apartment styled or hospital styled, but they did have kitchenette facilities. We know that they have bingo for the residents.
Elmcroft of Cottonwood shines in many aspects. The facility is bright, open and very modern. The front office is sunny and inviting and the staff appears to be eager to help. The facility grounds are quite expansive, but otherwise not too exhausting to walk. There are plenty of outdoor seating areas as well. The dining room of the facility feels a lot like a five star restaurant with chandeliers adorning the ceiling. The dining room is rather clean and the atmosphere is warm and inviting. The menu is packed full of delicious meals. Elmcroft of Cottonwood’s menu leaves very little to be desired. With themed parties where fresh and interesting foods are celebrated, the dining options at this facility are vast and will certainly never leave you bored. There is also no shortage of interesting activities and events at Elmcroft of Cottonwood. There are plenty of activities hosted in the dining hall and tons of recreational areas for socializing, entertaining or simply just enjoying a good book. This facility also features signature programs to insure residents stay happy and healthy. There are also places to eat locally that aren’t very far from the facility. On the other side of the freeway are a few popular restaurants and shopping also isn’t very far from this facility either. All of the common areas of the facility were very clean. Everything seemed quite orderly. The outdoor areas of the property are well maintained and there are plenty of places to sit on the main building’s porch area. Elmcroft of Cottonwood is an inviting facility with much to offer in terms of dining, activities and comfort. Floorplans are spacious with plenty of different living arrangements and options. The overall facility has a very bright atmosphere and residents seem quite happy here. There’s room for improvement in some areas but Elmcroft of Cottonwood is an overall winner. With interesting activities that aren’t very common at other facilities and dining options that set it apart from competitors, this facility is certainly a well-managed and well maintained property. Elmcroft of Cottonwood’s central location is also a big plus.
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