I Am A Friend Or Relative Of A Current/Past Resident
I was very impressed with the facility 6 months ago when I placed my mother in this facility. About a month later the director quit and things went down hill very fast. Issues included not giving all medications, not reading doctor changes to medications, or not giving them on schedule, not checking allowed foods list and giving her things to eat that made her sick, the food quality and portions became so bad she doesn't want to eat them or they don't fill her up, the staff were quitting right and left with new staffing taking too long to be hired, resulting in not enough staff to take care of the patients they had. They stopped checking on residents like they are supposed to, making sure they came to meals or even got water to drink. The latest issue is some staff keep cutting the heater off in my moms room, leaving her without heat on these cold days. Needless to say I would not recommend this facility, I do not trust them to take care of her any more, and by the way it is now under new management as of last month. I can't wait to move my mom out of here very soon.
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Description of The Landing at Stone Oak
You will find The Landing at Stone Oak located in San Antonio, Texas. Our new community offers comprehensive care and upscale assisted living facilities, staffed by highly trained caregivers who are dedicated to ensuring you or your loved one receives the care they deserve.
The Landing at Stone Oak is part of JEA Senior Living which operates communities from the Great Lakes region to the West Coast. Founded by Jerry Erwin, JEA Senior Living is focused on providing retirement living and assisted living to seniors. Having seen a need for quality memory care following his own mother's struggle with Alzheimer's disease, he and his extended family opened their first Alzheimer's Special Care Center and have opened over 50 highly specialized centers since.
From the time you step into The Landing at Stone Oak, you will notice that no detail is left to chance. From our beautiful and secure landscaped courtyard to our activities and supervised outings or the three delicious meals lovingly-prepared by our chefs, we see to it that each day is bright and meaningful.
There is an assortment of private and semi-private units to choose from, allowing personal space where residents can live their lives just as they always had, but with the services and support when needed. Independent living and assisted living communities offer a wider option of floor plans including studios, one- and two-bedroom apartment homes, complete with kitchenettes and activities tailored toward a more independent lifestyle.
Our memory care facilities are centered on our Meaningful Moments program, which is designed to serve the needs of those afflicted with memory loss conditions such as Alzheimer's or other dementias. We start by getting to know the resident, understanding their preferences and favorite memories and from there we build a program for them incorporating the familiar ensuring a comfortable environment.
Our electronically monitored security system is there to ensure safety. Specially trained caregivers are available 24 hours a day and seven days a week to provide guidance, support and assistance with activities of daily living.
We welcome you to visit The Landing at Stone Oak, where you will find quality personal services for you or your loved one.