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Brookdale Shavano Park is located in a nice community within walking distance of a shopping center and restaurants. Also, it is within two miles of a movie theatre. This is a lovely assisted living community with a warm, cozy environment. I visited near the evening and again one morning. During the evening, the lighting was great and the facility locks after a certain time, and access is only gained with a code. This is a great security measure. When I visited during the morning, the atmosphere was bright and the staff were friendly. The activity director was awesome and seemed to be very kind and caring. During my morning visit, I had breakfast at the facility: scrambled eggs, sausage, a pastry, and hash-brown potatoes. The staff went out their way to make sure I had my food served to me. The staff also served the residents breakfast and even assisted them during the meal. There were a lot of interaction and concern expressed from the staff to the residents. The staff members here, especially the CNA's, work hard to make sure the residents are comfortable. These workers assist the residents who need help showering and getting dressed, then assist them at breakfast. All of the staff were friendly, and I was very impressed with the teamwork of the facility. This facility is clean, and they have specific measures in place to insure that all waste/trash is disposed of properly. While walking through the hallways, the staff members were engaged with the residents and visitors. This is a moderate sized facility, and I only saw two care techs working during the morning shift. The workers did a great job in providing good customer service while assisting multiple residents. Activities are adequate here. The activities director is awesome, but I feel that there should be more activities added. There are, however, parties, dances, games, and classes scheduled weekly. Participation appears to be adequate as well. The staff here does an amazing job at calling the residents by name and conversing with them. Here, residents are not just a number but a valuable member of a family.
Brookdale Shevano Park is one of my favorite communities. Everyone is always so nice and attentive. I got a chance to talk to some of the residents and they love their community. The common areas were neat and clean. I had the opportunity to join some of them for a meal and the pot roast was great! I looked at their upcoming activity calendar, the events looked interesting and the residents raved about their last outing.
This is a lovely community with a great activities program and nice people working there. The amenities are lovely and the rooms are spacious.
This is a lovely facility with beautiful trees and lovely outdoors. I often see residents enjoying the shade of the front porch. Staff are very attentive and kind.
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