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The El Dorado

| Reviewed by

I visited this facility

The El Dorado was nice. The rooms were big and I liked them. They had a library, workout room, a pool, and a game room where people could play cards or dominoes.

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The El Dorado

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I visited this facility

I liked The El Dorado. It was wonderful. The apartments were great; I saw one upstairs and one downstairs. They had lots of activities. We went to one get-together at lunchtime, and everybody was wonderful.

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The El Dorado

| Reviewed by

I visited this facility

I liked The El Dorado a lot. It smelled nice and clean. It looked neat, clean, and fresh. They had group activities, as well as exercises to keep them moving. It was nice that they don't keep the people in their rooms all the time.

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Provider Response

Thank you for stopping by Dolores. Our engaging activities keep residents out of their rooms and active everyday. Stop by for an activity some time!

The El Dorado

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

The food for residents is terrible. sometimes cannot eat it.. The current Head Chef treats residents and staff very bad, very very disrespectful and hostile. It is really sad. Activites are good. Interior is good. Management is good.

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Provider Response

Hi Lynn, we value your feedback and want to thank you for taking the time to leave us a review. We have shared your comments with the management team who are looking into this further. We are always looking for ways to improve and feedback like yours helps us do that. Have a great day!

The El Dorado

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My dad lived in El Dorado for over a year. It went from really great to incredibly horrible. Three quarters of the time, they didn't have a chef, and the food was practically inedible. They took the management people offsite, so no one was there 24 hours a day. The rooms were of good size, they had studios, 1-bedrooms, and 2-bedrooms.

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The El Dorado

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I Am A Friend Or Relative Of A Current/Past Resident

This is a great place to live. It is a little older and dated than some of the other places but it is the staff that makes a place great. This place has a great and caring staff. We all lived through bad and good times. And this place was great and very good for the first two years, then a very poor senior management team took over to start a couple of bad years. Now more than ever since the previous senior live-in managers have moved on it is back to a much nicer place to live. The old team were not very friendly (in fact hostile at times towards staff, residents, and family members). They seemed to browbeat all the staff, and appeared to divert money from quality of the food, activities, etc. I do not know where the money was going but it was no longer being spent on the facility, improvements, staff, quality food, or for the good of the residents. This man and woman ran off some of the best staff two activity director, two other husband and wife management teams, two marketing managers, and a lot of other good help. I think the staff and residents are all singing the Wizard of Oz tune that starts “ding, dong the …” just added words to include the male also … And the sad part is that the Holiday Retirement company management did not seem to care about or respond to any of the complaints that were made by staff, residents or family members The new senior management team is much nicer and seems to be more competent. The staff is now much more interactive and seem to once again to enjoy their jobs. The food seems to be improving and the activities once again more diverse

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The El Dorado

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I Visited This Community

I have known an individual who resided at El Dorado for years. She was very pleased with the care and services. It is reasonably priced and a convenient location.

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