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Rio Terra Retirement was beautiful and the apartments were large. The staff who toured me was good and very helpful. The dining area was nice, and everything was set up for the evening meal when I was there. They didn't have that many activities. The place, lobby, and sitting area were nice. They had cookies and a bowl of fruit out for the residents.
I really liked Rio Terra. It's got independent, assisted, nursing home, and memory care, and my mother-in-law and father-in-law stayed there for independent care. It did not look like a care home, but it looked like you were in a hotel. The dining room was always done up superbly with linens. It's set up like fine dining. We didn't have any problems with the staff. They had a lot of activities. There's always an activity calendar out. They do special days for different things. Friday night was wine night. They had a bar and they get together before dinner. They go on a bus to do day trips or to different places in New Braunfels and it didn't cost them anything. They have a lot of amenities. It's a little high-priced, but it's excellent. My in-laws had a full house with a stove and everything, so they didn't go down to eat.
We toured Rio Terra. They showed us the 1-bedroom and 2-bedroom apartments. They looked clean and adequate, but we picked the other community because they have individual patios. Rio Terra provides transportation for appointments and offers both assisted living and memory care services. They also provide two meals and you have the option of when you want to take your meal. They had a movie theater, which was very nice, they had exercise classes, and they take the residents to the parks or farmer's markets (if they want to go there). They had a pretty wide variety of activities.
My visit to Rio Terra two months ago was lovely, but I don't think they have a pool, which is something that I would want. It's also more expensive than I can afford.
Partner owner of Cheney, Brennan and Associates located in New Braunfels. Staff very kind to their residents and this place is clean. I would recommend any of my personal client's to Rio Terra because you pay for what you get in life and this place is one of our best in the Texas Hill Country! Sincerely, Parris E. Cheney
Staff: friendly, kind, cheerful and professional. Treat the residents with dignity, respect and affection, There was not one person I met the entire time my father was there that I didn't like. Activities: depending on the level of activity of the resident...they went on field trips, had sing alongs, played games, and had one on one activities based on level of attention, Food: was good, and they were very accommodating with respect to making sure residents ate. Quality of Care - excellent. If the resident needed assistance with personal needs they were checked every 2 hours ...As my father's life drew to a close they were always close at hand and made sure he was comfortable clean, turned frequently and on time with his pain medication. They were always in close contact with Hope Hospice if there were changes. . They were very kind to my family, providing us with extra chairs, water, coffee & juice so we could remain close. They genuinely cared abut my dad. Facility, because they are so attentive to the personal needs of the residents ....there is no underlying smell of urine and such. It is very clean, I cannot say enough good things about Rio Terra in New Braunfels. My father had been in a few different places one of which was very similar in appearance but that was about it. The management and care team of this unit is just simply wonderful. And I thank them for their care in treating my dad with the love, respect and dignity that he deserved. God Bless!
This community is very average, run of the mill, to below average. They really don't have any competition so I doubt they will improve any time soon. This community has a smell when you come in and is kind of dirty. Reminds me more of the old fashioned nursing homes from back in the day. I know I would never want to be in this community.
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