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Elmcroft of Irving is very clean and inviting. I didn't see many residents during my tour. The rooms are adorable and would be suitable for any senior. The staff was polite and answered my questions professionally. The staff strives to keep the seniors vibrant and self-sufficient. The staff is very attentive to new residents as they settle in. The activities are held onsite and coordinates with holidays.
This community has a variety of activities and themes that are fun and highly stimulating for the residents and even the family. The staff have a strong focus on the needs and even desires of the residents. They provide a good quality of life at this community. The care team had a few isolated issues but overall the residents seem to approve of the care. The food is average but very accommodating. The customer service need a little improvement as well. The building is clean and well maintained.
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