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Overall, Mom's care at Elmcroft of Cy-Fair has been good. She seems to be more alert, looks better, and she's more talkative. She also gets to participate in different activities. Overall, we're pretty satisfied. There are some issues we did have to follow up on, like when there was a period of a week that the staff did not clean her restroom, but I would communicate with the director to get it resolved. They have Happy Hour once a week, church services, and a wall where they put pictures of the veterans. They also have a morning exercise program, and my mom was chosen as the resident of the month. If there's something that she never got an opportunity to do, they try to make that happen for her. The one thing she really wanted to do was go out to dinner, so they took her to a nice restaurant, and she enjoyed it.
The rooms at Elmcroft of Cy-Fair were old and dated. I didn't see a lot of activities during the time I was there. The staff was professional and courteous. They had an outdoor garden area.
This community is very pleasant and welcoming. I visited Elmcroft Cy-Fair on a busy day, but all of the staff members I encountered still had time for my questions. I arrived in the middle of an outdoors walking exercise and the residents really seem to really enjoy it. The menu has some variety in the choices and it is diabetic and hypertensive friendly. This community is clean and organized making it a great place to call home.
Elmcroft Cy-Fair has a very nice and comfortable setting. A few of the staff members seemed disengaged and not really connected with the residents. Elmcroft Cy-Fair would be a good choice if you are looking for a staff with general knowledge, clean living areas, and caring management. Overall the facility is modern, clean, well planned menus, and they have moderate activities for their residents.
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