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Brookdale Parmer Lane

(11)

12429 Scofield Farms Dr , Austin, TX 78758

(855) 840-7257

Reviews of Brookdale Parmer Lane

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Both my parents moved from CA to this facility in 2003. Father died in 2006 but Mother continues to reside there. Over all those years I've watched this facility go from First Class to merely acceptable: starting as a private enterprise it had a great manager, sufficient staff, and awesome meals. It then became a Merrill Gardens property, eventually to be sold to Emeritus...who then sold out to Brookdale. Each sale brought on an increase in room price with a reduction in quality and service. More promises but not enough employees to carry them out. Staffing now is an issue. IE, cleaning and bed making is put on hold should an employee not show up or is on vacation. Odor in the hallways is becoming a more frequent event. Meals are uninspired (due to a small budget no doubt). 3 manager changes so far. Despite these short comings, Brookdale announced a price increase of +$242/mo for Mother's room starting in 2016! If my Mother didn't get so anxious about change, I'd find another place, stat.

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| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Brookdale at Parmer Lane has been our only experience with assisted living facilities. On paper this "community" offered services that met the needs we were looking for. Six months into my folks residency here, our family has not had a very positive experience. Basic services such as cleaning and laundry are inconsistent. Communication within the building is poor, staff is not always on the same page. Parmer Lane is understaffed. Although they have been willing to address any issue when brought before them, problems continue to arise. It is not my responsibility to supervise the staff, leadership here is lacking. Don't buy into Brookdale's promise, attempts to address concerns above the executive director have been futile. Regional representative responded to "family line" report one week later, unable to meet due to vacation and business trip (two week lapse). Just shows Brookdale doesn't "walk the talk". Relocating is the only option left.

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Costs for Brookdale Parmer Lane

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(855) 840-7257

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Amenities at Brookdale Parmer Lane

Property Info

Licensed Capacity: 112

Emergency Services: Less than 2 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Number of Units: 118

State License #: 138138/138346

Studio Apartments

1-Bedroom Units

2-Bedroom Units

Air Conditioning/Climate Control

Kitchenette

Emergency Call System

24-Hour Staffing

Parking Provided

Beauty/Barber Shop

Library

Comfortable Living Rooms

Social Meeting Areas

Activities

Full-Time Activity Director

Social Events

Trips & Outings

Spiritual Activities

Exercise Classes

Amenities

Outside Patio/Gardens

Pet Policy: Small pets allowed

Restaurant-Style Dining

Private Dining Room

Anytime Dining Program

Services

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Other Transportation Provided

Housekeeping

Tour Brookdale Parmer Lane

The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at Brookdale Parmer Lane.

Description of Brookdale Parmer Lane

We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.

Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.

Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.

Amenities and Services
  • Daily assistance with bathing and dressing
  • Medication management
  • Dining assistance and special diets
  • Assistance with reminders and redirection
  • Escorts and assistance with walking
  • Emergency response call system
  • Housekeeping
  • Laundry and linen service

*Rates subject to change at any time. Level of care not included.

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