“I could not be happier with the help I received”
I could not be happier with the help I received. The individual I spoke with was very helpful and caring. The starting of my search for a future place to live certainly started off on the right foot. I immediately received caring calls and emails from prospective Independent Living sites. Thank you Senior Homes.
“The response time is great”
I was very satisfied with senior homes.com. Within 5 minutes of speaking with a care advisor, I received a call from the 1st facility. Within 15 minutes of speaking with a care advisor, all 3 facilities called. The response time is great.
“Their kindness & sensitivity far exceeded any other company in the industry”
There are no words to give my praise and deepest appreciation to SeniorHomes.com in helping me find housing for my 84 yr old Dad! Their kindness and sensitivity far exceeded any other company in the industry. I have been referring friends as I am absolutely confident they will get the best customer care available.
“Would highly recommend it to anyone”
I found that the SenioHomes.com service to be great for my family, and would highly recommend it to anyone looking for help in their search for senior housing and care.
“The site is easy to use and informative”
The site is easy to use and informative. I was able to get information about the facilities before I contacted them so I felt more comfortable.
“Very helpful, patient and friendly”
Mondi was amazing at explaining the different kinds of facilities and what each offered. She came up with two places that filled the bill for my husband’s parents’ wishes. She took time with me and answered my questions in detail. She was very helpful, patient and friendly. I definitely appreciated all her help, and I enjoyed talking to her. Thanks again, Mondi.
“This was the contact that I needed to make”
This was the contact that I needed to make. They did a very complete and caring interview in what we were looking for. Within hours I was being contacted by the various facilities in our area that might meet our criteria. It saved me a lot of time and running around to have so much information come directly to me.
“Very prompt response to my request”
Very prompt response to my request and the most wonderful information about my options for my mother. Could not have asked for a more informative individual. Will tell anyone and everyone who needs info about retirement or assisted living options for their parents or grandparents!
“I was very happy from top to bottom”
I was very happy from top to bottom with my experience. Instead of a person “punching the clock” I got a gentleman who was engaging, informative and seemingly invested in helping my endeavors. After all the experiences that I’ve had with over the phone service that range from disinterest to obviously reading right off of a script, the assistance I got both pleased me and gave me a good start to my search in this very important matter.
“Pleased to hear a very friendly and helpful voice”
I was reluctant and apprehensive about making the phone call to SeniorHomes. Therefore, I was pleased to hear a very friendly and helpful voice from Darcy. She put me at ease and I found her very easy to hear and understand.
“This has been a great relief to me and my family and we have SeniorHomes.com to thank.”
It’s hard to believe how one phone call has changed my mom’s life so dramatically! Serendipity, chance, or perhaps fate, compelled me to knock on the office door of SeniorHomes.com after leaving my chiropractor who is housed in the same building. I walked into a nondescript office with several people answering phones. I was greeted immediately and encouraged to call their phone number. As soon as I got home I called SeniorHomes.com.
For several months, my family had been looking for a new home for our 91 year old mother. She had recently fallen and we took this as a sign that she needed to live in a setting that could more effectively look after her health needs. We made several phone calls to independent and assisted living centers as well as surfed the internet for potential homes. After looking for several months our anxiety started building and we anticipated a difficult transition.
The phone call to SeniorHomes.com changed everything. The consultant, “Cedric” was very empathic to my concerns and asked me a series of questions that helped him generate some ideas. He asked about my mom’s current status as well as my placement criteria. Within a few minutes, Cedric came up with the names of a couple of places that he thought I should consider. One happened to be just a few blocks from my home. I had never heard of it. Cedric spoke highly of this particular place and encouraged me to talk to the Community Relations Director. Within five minutes, I was talking on the phone to Kristen at “Fred Lind Manor.”
Well, four months later, my mom moved to Fred Lind Manor and couldn’t be happier. This has been a great relief to me and my family and we have SeniorHomes.com to thank. I’m so glad I knocked on that door!
–D. Chan, Seattle, WA
“I can’t imagine why ANY senior community would turn down the opportunity to be affiliated with your website.”
Thank you for your follow-up calls and emails. We found a lovely community and have already signed a move-in agreement for November.
Your website was incredibly helpful because it gave me a quick place to start my research and also be able to narrow down options based on location and price.
I can’t imagine why ANY senior community would turn down the opportunity to be affiliated with your website. Time is clearly money in this case, and most busy people like myself will stop searching if they find the answers they are looking for on the first comprehensive website that pops up.
Thank you for providing this invaluable service!
–Carol Dochen, San Marcos, TX
“Thank You for the Service. We Will Use It Again and Will Recommend It.”
I was pleasantly surprised at how efficient the website was; extremely helpful. Responses to my emails have been very quick. Thank you for the service. We will use it again and will recommend it.
–Dale Todd, Placentia, CA
“Your Website Is an Invaluable Service”
Thank you so much for your time and effort in following up with me. Your website is an invaluable service. Every place that I contacted responded immediately and a few contacted me multiple times and even by phone—all in a very helpful and friendly way.
–Alison LeBaron, Granite Bay, CA
“There Is Nothing Like Talking to Someone Who Listens”
I want you to know how helpful you were to me. The SeniorHomes.com site is comprehensive and quite navigable, but there is nothing like talking to someone — who listens.
Like many family members of an elder who needs professional care, I knew nothing of the world of assisted living facilities. I had no idea how many distinctions needed to be made, and how much judgment was required to sort out what would be best for my brother. It was in that realm, of explaining the distinctions and making clear where and what judgments were required, that talking with you cleared away all cobwebs.
Our family members then knew what places to visit, what questions to ask and how to come to the best possible conclusion. We all thank you for the enormous help you provided in making this process possible.
–Martin Bram, Geneva, NY
“A Very Big Help”
SeniorHomes.com was clear, with great choices, and was a very big help!
—Su Chase, Olympia, WA
“Your Website Was a Godsend”
Your website was a godsend and very effective. Thanks so much!
–Ron Baldwin, Helena, MT
“An Example of the Internet at its Best”
I found your website to be a valuable resource in identifying suitable assisted living facilities for my father-in-law. Remarkably, all in one site, I was able to obtain substantive information on all the local assisted living facilities. This information was presented on your website in a logical, easy to understand format.
In the course of reviewing several assisted living locations in this same online visit, I placed requests for additional information. Within 30 minutes of making my requests online, I received several reply phone calls from these local providers.
In closing, your service rises to the exceptional level of providing pertinent information and I only wish more online services operate like yours. Your service is an example of the Internet at its best.
–Mike Loconte, Palm Desert, CA
“This Service Has Been the Greatest Help”
When my family discovered the current living situation for my mother was less than adequate, we began our search for a better location and better support staff. Our situation involved three children all living in different areas, all wanting to be closer to our mother, and needing to be close to a Kaiser medical facility.
I began my search online, which led me to mountains of listings, all claiming to be the perfect package. My thoughts were that this would be a difficult and tedious task ahead of me. I responded to one site requesting more information. That is when I received a phone call asking if I needed some help. The Care Advisor at SeniorHomes.com was so pleasant, informative and comforting. She assessed my mother’s particular needs and in just a few short minutes was able to make legitimate suggestions without “the sales pitch” venue.
Based on the information my Care Advisor gave me, I was able to tour several apartments, have a fabulous lunch on the house and experience the atmosphere in each site. The staff at each facility was friendly and supportive, and the residents were all happy to meet and greet you—exactly as described.
SeniorHomes.com contacted me a few times to check on the progress and determine the status of our search. Our Care Advisor was always a comfort, knowing how difficult the aging process can be for all of the relatives, and how important it is to locate the best for our parents.
I strongly recommend anyone looking for housing for their parent or loved ones to contact SeniorHomes.com. This service has been the greatest help for the Kaufman family.
–Kathie Kaufman-Danicourt, Jamestown, CA