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Elmcroft of Lebanon is a fine place and the people were very friendly. The grounds are very well-kept and the location is good. There are games and activities for the residents like Uno and Bingo, they have entertainment come in and so on. I ate there with my husband last night and the food is not 5-star restaurant good, but still really good. I chose the efficiency apartment that has a closet, bathroom, and room for a bed and dresser, but they also have different levels. The staff there is also great.
The staff member at Elmcroft of Lebanon - Tennessee was very friendly, very nice, helpful, and gave me a nice tour. They had an area for memory care, and they served three meals a day plus snacks. They had bingo, reading, music, card games, and pets visiting the residents. There were also people coming to read to the residents and Church groups. They had a big gathering area where they can watch movies. The food looked appetizing and smelled wonderful. The staff member who assisted me looked like she really cared about what she was doing, treated everybody like family, and was very receptive and welcoming.
Elmcroft of Lebanon is understaffed and our experience was not good. My mom was in memory care and there were no activities or an activity director. They did not allow me access and I had to wait for someone to come and let me in to see my mom. Some of the things that they promised we could do -- like have a pet -- they later said no to. The food was not very good. Sometimes there was an odor, which was unacceptable. They had a very nice courtyard.
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