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Elmcroft of Johnson City

| Reviewed by

I am a friend or relative of a current/past resident

My mother-in-law is here. Everything's nice and clean, and the people are nice and patient. The residents there always tell us that the caregivers are very nice to them and take them out. It seems to be very well-organized. They have different levels of rooms,+ and you can choose what level of room you want. Every level of care you need costs extra, though, so it's not a flat rate. As far as what you need and what to expect in pricing, they're lacking communication. Otherwise, it's been a great experience.

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Provider Response

Thank you, Tammie, for your positive review of Broadmore Senior Living at Johnson City. We are pleased that you have recognized our team members and community for all it has to offer. Our goal is to be clearly communicate with residents and family members about levels of care, but we apologize if we failed to do that in your case. I can assure you we will take that feedback and try to improve. Thank you.

Elmcroft of Johnson City

| Reviewed by

I Am A Current/Past Resident

Broadmore is very good. The rooms were very neat, clean, and well decorated. The staff assisted me with the meals, and to go to the beauty shop. The meals were satisfactory, they have pretty gardens, and it was a well-kept and friendly place. I stayed there for a week, I think it’s a very good place, and we’re fortunate to have this in our community.

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Provider Response

Thank you very much for your 5 star rating! We are delighted to hear you enjoyed your stay with us and will be sure to share your comments with our team who take pride in their work. Our goal is for every Resident and guest to feel at home and welcome and it sounds like we met your expectations in these areas. Please come back and see us again as we would love another opportunity to serve you.

Elmcroft of Johnson City

| Reviewed by

I Visited This Community

Broadmore was a lovely place and they have nice individual rooms. But they have less activities and their price is higher compared to the other place I’ve been to. I ate a meal there and their food was fine. It had variety and it was well balanced.

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Provider Response

Thank you for your review and positive comments regarding our apartments and dining program. We are also happy to hear you enjoyed our Community. We hope you will come back for another visit soon as we would welcome the opportunity to have you join one of our activities. We strive to offer a variety of Life Enrichment activities and programs to meet our Resident needs and requests, and would love to have you participate. Thank you again and we hope to see you soon!

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