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We've been using Right at Home for Mom for about a month now. The caregivers work like sitters. I had a private sitter for two years and the transition was surprisingly easier than I thought it would be. I've had a couple of their employees that have called out, but they've been very good to bring a substitute. I would love to have just one that was reliable, but I understand employees have to call out. Billing and scheduling has been very good. The first bill had charges that were not mine and I questioned them and they credited them right back. Other than that, I haven't had any billing issue. So far, so good. I'm happy.
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