Brookdale Dogwood Creek

Dec 08, 2017 | Reviewed by Caring friend

Other

This is a beautiful community. Most of the staff are hard working and pleasant but receive little praise or respect from their administrator. Care givers seem to always be sitting and not doing much at all. Other departments seem to struggle to complete all the work assigned and have horrible time restrictions in the service they are able to provide causing them to be overwhelmed when taking care of our loved one. Work is not distributed fairly. Food in the dining room is horrible and the Director of Dining appears to be non sympathetic to their needs often walking off abruptly leaving the impression she could care less. The Redident Services Director is hard to contact and does not return phone calls. They over charge for poor service. She has no sense of urgency or appears to not really be interested in what is being said and seems to be falling asleep.

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Jul 14, 2016 | Reviewed by Visitor

I Visited This Community

We saw The Solana Germantown and the place was very nice, but they just don’t have windows really that look out. The main big window in the living room looks out to the atrium, but you have people walking by. That was the only drawback. Their dining is very nice and the staff was fine.

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Jan 27, 2015 | Reviewed by Son

I Am A Friend Or Relative Of A Current/Past Resident

I am not trusting of anyone who works there. Stealing is a problem. Do not let your family member have anything of value to include jewels or money, for they can and will grow legs. Several investigations on going as of the time of this post. They seem to charge you for almost anything. The Solana care service has charged us for services even when no one was there. You must go over your bill each and every month meticulously. The management seems overwhelmed with the actual day to day requirements. That is if you can find someone. I wish we could say something positive but we cannot. The Solana, a Brookdale community, leaves a lot t be desired. Be very cautious!

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Provider Response

Please be assured that the safety and well-being of our residents is our number one priority. We take theft allegations seriously and management is available seven days a week with expanded coverage for our residents and family. We encourage you to call us any time necessary to discuss.

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4.7 stars from 20 reviews of Brookdale Dogwood Creek on Caring.com®

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Costs at Brookdale Dogwood Creek

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Amenities at Brookdale Dogwood Creek

Property Info

Emergency Services: Less than 5 Miles

Shopping: Less than 1 Mile

Recreation: Less than 1 Mile

Activities

Full-Time Activity Director

Educational Opportunities

Live Entertainment

Amenities

Outside Patio/Gardens

Special Meals: Low-salt

Private Dining Room

Services

Medication Management

Help with Activities of Daily Living

Transportation to Appointments

Photos of Brookdale Dogwood Creek

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Description of Brookdale Dogwood Creek

Ideally close to local shopping, museums, dining and entertainment options, The Solana Germantown is the ideal choice for retirement living in Germantown. Our community offers a wide selection of on-site amenities, as well as a range of superb services. Whether seeking active and care-free independent living or a more relaxed and supported assisted living or memory care experience, our community is fully equipped to accommodate each and every one of our residents.

The Solana Germantown is a part of Brookdale, a company that helps residents and family members create senior living solutions that enrich their lives through passion, courage and partnership so they can get the most out of “All the Places Life Can Go.” Brookdale has been providing the very best in senior living solutions since 1978.

Featured Amenities

Dining at our community is something to be experienced. With each dish prepared with hand-selected produce and using the freshest herbs, spices and ingredients, our trained chefs create a healthy selection of dishes to choose from. Each meal is enjoyed in our restaurant-style dining room, while a private dining room is available for use when hosting special events or entertaining friends.

Residents of The Solana Germantown always have something fun to do. Personal projects and crafts can be worked on in our woodworking shop and art studio, and our fitness center is well-outfitted. Our wine bar, café and coffee bar are just a few spots for residents to socialize in, while outdoors our bocce ball court and putting green provide ample opportunity for enjoying our community grounds.

Available Services

When in need of a little extra help with daily activities, our caring staff members are available to assist with dressing, medication management, personal hygiene and other tasks. Residents who have
Alzheimer's or another form of dementia participate in our Clare Bridge memory care program, which provides specialized care services and gentle, daily guidance.

All accommodations here at The Solana Germantown are provided with regular housekeeping and linen services, keeping residences feeling clean and fresh. We also happily provide scheduled transportation services to area destinations for residents to reach personal appointments and run errands.

The Solana Germantown offers an inviting and warm setting in which to enjoy the best in Germantown retirement living.