Holiday Manor At Steeplechase

Candace

My stepfather is here and it's a very nice facility. It's older, but kept very well, and it's a little bit more affordable. The staff is very nice, understanding, and they go out of their way. The rooms are very nice -- a little older -- but kept up very well. They have very nice and lovely grounds. They all have private patios looking out over a manicured park-like settings. It's also very close to everything.

Donna

We moved in. I liked that it's strictly independent living and we found a nice apartment that suits us really well. They serve three meals a day. Everybody's just great. We haven't done much, but there's a lot of activities. They just finished having an ice cream social, and we're going to the symphony. They have cards and pool, and they take people shopping and to their doctors' appointments. I already met the housekeeper for our hallway and she's just a sweetheart. We have our own car right now, but they also offer a bus to the doctors' offices. There's housekeeping, and they provide sheets and towels and they change all that out. The plant superintendent came in and we wanted to put a chest in the closet and it wasn't going to fit, so he took out the doors and it's just perfect, he's been very sweet.

Monte

It is independent living, but there are nurses and a call button for me to wear around my neck for emergencies in case I fall. It's got GPS and they'll come to get me if that happens. They serve breakfast, lunch, and dinner prepared by a chef. They have a library, popcorn machine, and other amenities.

Visitor

I chose The Manor of Steeplechase because it had what I needed. I can take care of myself to some extent, but I can't do it completely, and I didn't want to continue to have a person come over 3 or 4 days a week. The choice was go to a retirement home or Steeplechase. I can't drive anymore. I gave up my car, so I am dependent upon the people here. I have access to transportation along with food since they provide meals and housekeeping for me, which are things that I would have difficulty doing on my own. In my studio, I have a little refrigerator, and of course a bathroom that I can adjust to suit my need for taking a shower without a leg. There's a laundry facility 30 steps away that I can use anytime I want. Plus, they provide the transportation if I need to do some shopping at the grocery store or the drug store or need to go to the doctors. The staff is great and very responsive to my and everybody's needs. In addition to regular staff, they also have a homecare staff that helps people who are a lot more dependent than I am. They may need to be moved in a wheelchair or assistance with bathing and dressing, so that's available there, too. They have a number of activities, like exercise activities, different entertainment activities, and churches who come in and do services on Sunday. I have been a Bible teacher fo 45 years, and I am conducting a Bible class here once a week. They have a number of other people who come here and entertain them a lot, and they try different things like card playing, poker, and bingo that a lot of people enjoy.

Visitor

The Manor at Steeplechase was one of the places we visited and liked. I saw a library, a pool table, and workout area. I also saw a room, and I wished it was bigger. The staff that I met was very nice, accommodating, and answered all of our questions. Overall, it’s a very nice community.

Linda

We were very excited when we first moved my in-laws here. My father-in-law passed away while they were living there, and they were great about moving my mother-in-law to a smaller place. We have noticed though that the quality of food went down, and it seemed that some of the upkeep of the place went down. What we were really surprised about was we were under a contract of a 30-day notice, and we gave a notice on January that we'd be out by February but they charged us for a full month of February rent, saying it was the tenancy law. We appealed that because we were out before the end of January, so that kind of left us with a little bad taste in our mouths. When my mother-in-law first moved in, they had home helpers which are there, but they're not staffed really well. They used to have people who lived on the property who managed it, and now they don't. There's no front desk that has anybody at it after 8 o'clock at night, so it's more like a glorified apartment building. They had regular trips to shopping and rides to the doctors. My mother-in-law was actively involved in a book club and she would go down and play Bingo, and when my father-in-law was alive, they'd both go down to karaoke, so that was all good. The facility was pretty nice, but when she moved out, I found roaches in her kitchen. They were always very appreciative of everything that you would tell them. They're way overpriced though.