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Elmcroft of Shallowford

(16)

7127 Lee Highway , Chattanooga, TN 37421

(855) 840-7257

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Reviews of Elmcroft of Shallowford

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Elmcroft of Shallowford seemed to be the best fit for us. My father's room is clean. They have activities, but I don't really know how much he participates. I know he has played Bingo a few times. The dining area is nice. It's not fancy, but it's functional and clean. The staff is very nice and very professional. They have an enclosed garden, which is a very nice. There had been a few cases where I had some miscommunication with them, but nothing serious. They take good care of him. The only issues I've had with them have been very minor and they've just been basically communication. It's clean; I've never seen anything otherwise.

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Provider Response

Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we LOVE having your dad here.

| Reviewed by

I Visited This Facility

Elmcroft of Shallowford had this program where for 100 days, they'd spend pretty much 24 hours a day with my mother-in-law if she needed it. She suffers from Sundowner's, so she only sleeps about two hours a day. They'd have someone with her pretty much at all times because she falls a lot. So, the 100-day care was a huge thing for us. The Shallowford is one-story. They both have the same exact amenities as where my mother-in-law is in now and we liked them both. They have the same exact amenities, same exact services, and same exact philosophy. It's pretty active all the time. Everybody that I met there was extraordinarily nice. I liked the director. We liked everything about it.

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Provider Response

Thank you for your positive review! We are so glad to hear that your experiences have been pleasant. We appreciate you taking the time to share your experience and we want to let you know that we love having your mother-in-law here.

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

I didn't like Elmcroft of Shallowford at all. It was understaffed and it wasn't clean. I didn't find that they took good care of my father. His room was very dark and the bathroom wasn't kept clean. They didn't do laundry regularly. The food was fine and they have movies, games, daily events, and occasional shopping. They didn't keep up with laundry and housekeeping.

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Provider Response

Thanks for your feedback, Karen. Our priority at Elmcroft of Shallowford is to provide a home-like atmosphere and the very best care for our residents. We regret you did not fully experience the Elmcroft difference during your visit. Please know we truly value your comments, it's paramount to helping us better serve future residents and families.

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Costs for Elmcroft of Shallowford

Assisted Living Starting Cost per Month:

$ 3,630

Memory Care Starting Cost per Month:

$ 4,260

Medicaid/Medicare Not Accepted

Amenities at Elmcroft of Shallowford

Property Info

Resident Capacity: 113

State License #: 00000063

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Description of Elmcroft of Shallowford

Residents of Elmcroft of Shallowford are proud of the independence they maintain and enjoy the security of 24-hour personalized assistance. While we offer a helping hand with day-to-day tasks such as dressing, bathing and medication monitoring, they are treated as the accomplished individuals they are. They enjoy the freedom of choosing their own agenda and activities, while feeling secure in knowing that we are always there to provide support should they need it.

Our residents also enjoy a unique dining experience where original culinary creations, along with traditional dishes, provide a variety of meal options, and the social setting makes dining an event. Good friends, good food and excellent service create a truly enjoyable dining experience.

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