Bellingham Retirement Community

Jun 29, 2018 | Reviewed by Her0617

I Am A Friend Or Relative Of A Current/Past Resident

My mother and I like Bellingham. They have activities, and her room is nice. They have a library and a dining hall. The food is pretty good. They're very helpful.

Was this helpful? Yes

May 11, 2018 | Reviewed by Francis

I Am A Friend Or Relative Of A Current/Past Resident

Bellingham has everything on its campus. My mom was in that facility and it was nice and convenient. They have nurses on-staff 24-hours a day and they have doctors. All their medical help was there, especially in the assisted living portion. It has separate buildings and it looked like a complex. They have little townhouses. You can have individual living, but you can have help come in to help you with your pills as well. They have an outside barbecue every weekend. All the staff members I met with were very pleasant, very professional, very caring, and took care of the residents. I was quite impressed. The food was good. Their chefs were very good. They have a lot of activities like Bingo, movie nights, games, and painting classes. They keep them active. The prices were very reasonable at the time. She was in the independent living, but she had her own nurse who fed her, made sure she got her pills, and helped her bathe.

Was this helpful? Yes

Jul 20, 2017 | Reviewed by Emmett

I Visited This Facility

Bellingham was great. Everything was incorporated into this one unit, and you can go from one place to another without going out, which was a great setup. However, it was purely senior living, and we'd have to secure our own medical personnel. The staff was top rate and had everything in order. The food and menu were perfect.

1 person found this helpful. Was this helpful? Yes

Provider Response

Thank you for sharing your review of Bellingham, Emmett! We appreciate your feedback!

Jun 9, 2017 | Reviewed by Madeline

I Visited This Facility

My mother, Beatrice S. was a recent resident at Park Lane. Everyone was just great. Her therapy sessions were excellent. The activities were wonderful, nice variety, impressed how they try to get everyone to the activities and to participate and the different themes and decorations to go with the theme constantly. Also impressed of how accessible the management staff was. A great place.

Was this helpful? Yes

Provider Response

Thank you so much for sharing your confidence in us! We appreciate your feedback and we're so pleased that your mother enjoyed her stay here with us!

Nov 27, 2016 | Reviewed by Concerned Son

I Am A Friend Or Relative Of A Current/Past Resident

the facilities are just OK but my real issue is price increases. My mother is in memory care and over the past 4 years they have increased prices from 5 to 8 % a year, This year they just increased the base cost to 6215 ( 4.4% increase) and began to charge for incontinence supplies ($195 or another 3.3% increase). Total increase 7.7%. If you have a parent there it is not practical to move them so you are stuck. think of the long term practices of this provider before you pick them.

Was this helpful? Yes

Provider Response

Thank you for your feedback and concerns regarding your loved one. We strive to assure we continue to provide best in class care and services on a day to day basis and there are costs involved. These costs are incurred to recruit and retain excellent caregivers and customize our innovative programming to meet the needs of each individual resident. I welcome the opportunity to discuss any concerns you may have and want to make sure we are exceeding your expectations with regards to the care and services we are providing. Please contact me at our community phone line at your earliest convenience. Jason Shott, Executive Director

Jun 16, 2016 | Reviewed by Visitor

I Am A Friend Or Relative Of A Current/Past Resident

Our experience with Bellingham was pretty good. The community itself was really very nice. Our relative was only there for a month. I thought it could have been a little bit more supportive of her; she felt like a fish out of water. However, it was beautiful and very well maintained. The dining was acceptable. I thought they needed a better job in integrating their residents into the community.

2 people found this helpful. Was this helpful? Yes

May 18, 2016 | Reviewed by Visitor

I Visited This Community

Bellingham was good, though a little dated. The person that I met was lovely and very helpful. The dining room was cleaned that day because there was some kind of a virus going around. The rooms were dated and needed to be updated.

1 person found this helpful. Was this helpful? Yes

Provider Response

Thank you for visiting our community & providing feedback from your visit. We take great pride in our community and strive to provide the best in class customer service and care in our industry. Our community has been around for many years and has a solid reputation in the area. Whereas we are proud of our beautiful campus and wonderful location, it truly is our residents, staff, and our caring environment that differentiates us. We would love to invite you back to meet with some of our residents and staff and to experience, for yourself, the Bellingham difference. Jason Shott, Executive Director

May 12, 2016 | Reviewed by Visitor

I Visited This Community

The independent living clients of Bellingham had this large dining room that was just lovely. It was clean, and the hallways were wide and well lit. My mother uses a walker, so having bright lighting, and clean and wide hallways without lots of physical obstruction is important for people that have ambulatory issues. They need to have a space, so that they can navigate safely and I felt that it was present there. The marketing director was gracious and answered all of our questions. However, the place was pretty typical and nothing really stood out to make them that exceptional of a place.

Was this helpful? Yes

Provider Response

Thank you for visiting our community & providing feedback from your visit. We take great pride in our community and strive to provide the best in class customer service and care in our industry. We are proud of our beautiful campus and wonderful location, but it truly is our residents, staff, and our caring environment that differentiates us. We would love to invite you back to meet with some of our residents and staff and to experience, for yourself, what sets Bellingham apart. Thank you again for your feedback, and I hope to see you again. Jason Shott, Executive Director

May 12, 2016 | Reviewed by Visitor

I Visited This Community

Bellingham is a gorgeous facility on a large campus with various levels. I visited with the marketing director. There were lots of activities going on. For their assisted living, they had a dining room in the lower level that was different than the dining rooms for their independent living clients. I didn't feel that their staff was quite on the ball the way they needed to be. As I was touring through, there was an ambulatory resident that clearly had cognition issues who made her way down around and out the door, which clearly she should not have been. She should have been under more supervision. A staff member had to run after her. There were issues with the elevators, too, which happens. I was shown an apartment of a gentleman who just moved out of there. I can't believe the marketing director showed me this place. She said they're going to paint it, but it just smelled of urine and the bathroom was dirty. I crossed them off my list. The reception area was beautiful with fresh flowers, and it's beautifully appointed, but when you get down and you start seeing other areas of the facility, you'll start to have questions. It looked very welcoming, the grounds were big and beautiful and it looked clean overall, but there were big differences on how some of the residents were managed.

4 people found this helpful. Was this helpful? Yes

Provider Response

Thank you for visiting our community and providing feedback from your visit. We take great pride in our community and strive to provide best in class customer service and care in our industry. Whereas, we are proud of our beautiful campus and wonderful location, it truly is the care that differentiates us. I would appreciate the opportunity to learn more about your visit and follow-up with the concerns you mentioned in your post. I assure you that the situations you mention are not the culture of our community and I would personally like to learn more and address these concerns. Please feel free to contact me at your earliest convenience at our community. Thank you….Jason Shott, Executive Director.