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Bellingham Retirement Community

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

My mother and I like Bellingham. They have activities, and her room is nice. They have a library and a dining hall. The food is pretty good. They're very helpful.

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Bellingham Retirement Community

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I Am A Friend Or Relative Of A Current/Past Resident

Bellingham has everything on its campus. My mom was in that facility and it was nice and convenient. They have nurses on-staff 24-hours a day and they have doctors. All their medical help was there, especially in the assisted living portion. It has separate buildings and it looked like a complex. They have little townhouses. You can have individual living, but you can have help come in to help you with your pills as well. They have an outside barbecue every weekend. All the staff members I met with were very pleasant, very professional, very caring, and took care of the residents. I was quite impressed. The food was good. Their chefs were very good. They have a lot of activities like Bingo, movie nights, games, and painting classes. They keep them active. The prices were very reasonable at the time. She was in the independent living, but she had her own nurse who fed her, made sure she got her pills, and helped her bathe.

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Bellingham Retirement Community

| Reviewed by

I Visited This Facility

Bellingham was great. Everything was incorporated into this one unit, and you can go from one place to another without going out, which was a great setup. However, it was purely senior living, and we'd have to secure our own medical personnel. The staff was top rate and had everything in order. The food and menu were perfect.

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Provider Response

Thank you for sharing your review of Bellingham, Emmett! We appreciate your feedback!

Bellingham Retirement Community

| Reviewed by

I Visited This Facility

My mother, Beatrice S. was a recent resident at Park Lane. Everyone was just great. Her therapy sessions were excellent. The activities were wonderful, nice variety, impressed how they try to get everyone to the activities and to participate and the different themes and decorations to go with the theme constantly. Also impressed of how accessible the management staff was. A great place.

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Provider Response

Thank you so much for sharing your confidence in us! We appreciate your feedback and we're so pleased that your mother enjoyed her stay here with us!

Bellingham Retirement Community

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

the facilities are just OK but my real issue is price increases. My mother is in memory care and over the past 4 years they have increased prices from 5 to 8 % a year, This year they just increased the base cost to 6215 ( 4.4% increase) and began to charge for incontinence supplies ($195 or another 3.3% increase). Total increase 7.7%. If you have a parent there it is not practical to move them so you are stuck. think of the long term practices of this provider before you pick them.

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Provider Response

Thank you for your feedback and concerns regarding your loved one. We strive to assure we continue to provide best in class care and services on a day to day basis and there are costs involved. These costs are incurred to recruit and retain excellent caregivers and customize our innovative programming to meet the needs of each individual resident. I welcome the opportunity to discuss any concerns you may have and want to make sure we are exceeding your expectations with regards to the care and services we are providing. Please contact me at our community phone line at your earliest convenience. Jason Shott, Executive Director

Bellingham Retirement Community

| Reviewed by

I Am A Friend Or Relative Of A Current/Past Resident

Our experience with Bellingham was pretty good. The community itself was really very nice. Our relative was only there for a month. I thought it could have been a little bit more supportive of her; she felt like a fish out of water. However, it was beautiful and very well maintained. The dining was acceptable. I thought they needed a better job in integrating their residents into the community.

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Bellingham Retirement Community

| Reviewed by

I Visited This Community

Bellingham was good, though a little dated. The person that I met was lovely and very helpful. The dining room was cleaned that day because there was some kind of a virus going around. The rooms were dated and needed to be updated.

Was review this helpful? 1 PEOPLE HAVE FOUND THIS HELPFUL
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Provider Response

Thank you for visiting our community & providing feedback from your visit. We take great pride in our community and strive to provide the best in class customer service and care in our industry. Our community has been around for many years and has a solid reputation in the area. Whereas we are proud of our beautiful campus and wonderful location, it truly is our residents, staff, and our caring environment that differentiates us. We would love to invite you back to meet with some of our residents and staff and to experience, for yourself, the Bellingham difference. Jason Shott, Executive Director

Bellingham Retirement Community

| Reviewed by

I Visited This Community

The independent living clients of Bellingham had this large dining room that was just lovely. It was clean, and the hallways were wide and well lit. My mother uses a walker, so having bright lighting, and clean and wide hallways without lots of physical obstruction is important for people that have ambulatory issues. They need to have a space, so that they can navigate safely and I felt that it was present there. The marketing director was gracious and answered all of our questions. However, the place was pretty typical and nothing really stood out to make them that exceptional of a place.

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Provider Response

Thank you for visiting our community & providing feedback from your visit. We take great pride in our community and strive to provide the best in class customer service and care in our industry. We are proud of our beautiful campus and wonderful location, but it truly is our residents, staff, and our caring environment that differentiates us. We would love to invite you back to meet with some of our residents and staff and to experience, for yourself, what sets Bellingham apart. Thank you again for your feedback, and I hope to see you again. Jason Shott, Executive Director

Bellingham Retirement Community

| Reviewed by

I Visited This Community

Bellingham is a gorgeous facility on a large campus with various levels. I visited with the marketing director. There were lots of activities going on. For their assisted living, they had a dining room in the lower level that was different than the dining rooms for their independent living clients. I didn't feel that their staff was quite on the ball the way they needed to be. As I was touring through, there was an ambulatory resident that clearly had cognition issues who made her way down around and out the door, which clearly she should not have been. She should have been under more supervision. A staff member had to run after her. There were issues with the elevators, too, which happens. I was shown an apartment of a gentleman who just moved out of there. I can't believe the marketing director showed me this place. She said they're going to paint it, but it just smelled of urine and the bathroom was dirty. I crossed them off my list. The reception area was beautiful with fresh flowers, and it's beautifully appointed, but when you get down and you start seeing other areas of the facility, you'll start to have questions. It looked very welcoming, the grounds were big and beautiful and it looked clean overall, but there were big differences on how some of the residents were managed.

Was review this helpful? 4 PEOPLE HAVE FOUND THIS HELPFUL
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Provider Response

Thank you for visiting our community and providing feedback from your visit. We take great pride in our community and strive to provide best in class customer service and care in our industry. Whereas, we are proud of our beautiful campus and wonderful location, it truly is the care that differentiates us. I would appreciate the opportunity to learn more about your visit and follow-up with the concerns you mentioned in your post. I assure you that the situations you mention are not the culture of our community and I would personally like to learn more and address these concerns. Please feel free to contact me at your earliest convenience at our community. Thank you….Jason Shott, Executive Director.

47 Reviews & Ratings From Around the Web
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4.2 stars from 38 reviews of Bellingham Retirement Community on Caring.com®
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Description of Bellingham Retirement Community

At Bellingham Retirement Community, we offer independent living, personalized services and memory care to West Chester seniors. Our campus is unique, being centered around an eighteenth-century farm and next to Applebrook Golf Course. Our residents benefit from access to our award-winning Brain Health University and Wellness™ Everyday programs.

Bellingham Retirement Community is one of many retirement apartments owned by the Senior Lifestyle Corporation. We pride ourselves on creating senior living communities that enable seniors to live healthy and fulfilling lives, and our Wellness Everyday™ program offered at every community is praised by the International Council on Active Aging.

Featured Amenities

We offer a variety of apartments that are each equipped with emergency response systems, independent climate controls and utilities that are covered under one monthly rental fee (except phone and cable). Additionally, our community has a media room and a well-equipped fitness center for seniors to enjoy at their leisure. Our common areas are well laid out and beautifully decorated.

Delicious meals are prepared by our dining team using seasonal ingredients, and served in our community dining room each day. We also have a beauty and barber shop located right on the Bellingham Retirement Community campus. In addition to our wellness programs, residents can enjoy a varied schedule of activities and outings. We offer regular Tai Chi classes, wine and cheese socials, bingo and billiards. We also offer special events such as Easter egg hunts and themed parties.

Available Services

In addition to housekeeping and maintenance services, we will transport our residents to their local errands and appointments. All of our personal care residents have their own customized plans, including medication management, help with personal hygiene and a variety of other activities of daily living.

Our memory care residents have access to our secured outdoor area for exercise and to enjoy the outdoors. Staff members are specially trained to give the care and assistance required by those suffering from cognitive decline.

Bellingham Retirement Community offers an attractive location, friendly staff and a strong sense of family.

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