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My parents moved into Elmcroft of Saxonburg, and we chose it because it was very clean and didn't have a smell to it. The staff is very attentive to the patients, the administrators treat you like family, and it's very homey and very quiet. They can take care of their patients and they're very caring to them. My dad doesn't like the food, and the rooms are small. I haven't seen a lot of activities, and they need to work on that.
Elmcroft of Saxonburg seemed like a very nice place. We were pleased with that, but the cost was a little too high. I was very impressed with it. The people were very friendly. All the different areas that we went were clean and it looked like they had good programs and facilities for someone interested in going to that place. The staff did very well.
My wife and I visited Elmcroft of Saxonburg a couple of months ago. It didn't seem as modern or up-to-date as some of the other assisted living communities. The building and the rooms were old and outdated, didn't seem clean, and smelled. The staff was very knowledgeable and the administrator did a good job.
Thank you for your review and feedback. Our priority at Elmcroft of Saxonburg is to provide a home-like atmosphere and the very best care for our residents. We regret you did not fully experience the Elmcroft difference during your visit. Please know we truly value your comments, it's paramount to helping us better serve future residents and families.
My dad is in Elmcroft of Saxonburg. The staff is very friendly, caring, and conscientious. I am impressed with their care. He is in a shared, nice-sized room with adequate space. He seems to enjoy the food, which are good, well-balanced meals. The dining area is set up with four people to a table, like a family.
Elmcroft is a very wonderful place. My dad really needed to be somewhere with medical assistance all of the time. They have been incredibly helpful in dealing with heart failure. His apartment is very nice with a small kitchen, refrigerator and a bedroom. They are doing a good job with physical therapy. He can’t hear or see but when they get together and just have chats, he likes to be able to go and be with people. They have a guy that comes in to play piano periodically, which is very nice.
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