Description of Senior Helpers
From Senior Helpers - serving Montgomery County (422 corridor), Chester County (Chester Springs & north), and parts of Berks & Lehigh
Senior Helpers provides exceptional in-home care with our local team of professionally trained caregivers. Our mission is to ensure safety, preserve dignity, protect independence and provide peace of mind for the client and the client’s family….in the comfort of the client’s home.
We believe our clients are in charge and we support them in maintaining their personal lifestyle…that enhances their quality of life with services customized to meet the individual’s current needs….with a schedule that they prefer…
Located in the old Pottstown Hospital building, our CareGivers provide services throughout the surrounding area (about 25mile radius) including Malvern, Phoenixville, Chester Springs, Elverson, Glenmoore, King of Prussia, Valley Forge, Collegeville, Schwenksville, Gilbertsville, Douglassville, Bally, Barto, Red Hill, East Greenville…and all of the areas in between.
Our services include:Personal Care (bathing, dressing, eating, toileting, transfers, etc.)Hospital and Rehab Discharge AssistanceRespite Care (aimed at giving family a break)Dementia Care (visit our website to see our “Senior Gems” program)Hospice Care (we work with hospice agencies to provide extra support – so family can be family)Errands, Appointments, Groceries and TransportationLight housekeepingMedication remindersPeace of Mind Visits (POMV)Companionship & ConversationSpecial events (weddings, outings)
Transition Services (from home to home)
Why Senior Helpers?Whether you are looking for a one-time service, a few days, or a weekly schedule, we are able to provide a CareGiver for 1hour up to 24hrs/7days.We provide a FREE in-home consultation…on your schedule – evenings or weekends are fine. We will then work with you to define a plan that meets your needs.Our office staff answers our phones 24hrs/7days – no answering machine or answering service. You connect directly with us.Our office staff maintains consistent communication and supports all CareGivers 24hrs/7days – if there’s an issue, our CareGivers know we are there to support them.All office staff members are experienced and capable…and committed to supporting our clients and our CareGivers.CareGiver’s are matched based on a Client’s needs, personality, skill level and schedule time.We have been awarded “Provider of Choice” annually since 2011 by Home Care Pulse (an outside agency that rates home care companies).Senior Helpers provides professionally developed and up to date training designed for our CareGivers, our office employees, family members providing care, and the greater community.Our hiring standards meet or exceed all PA Dept. of Health requirements.Announced and unannounced quality assurance visits by our Client Services Manager (Gwenn) or our Owner (Tracey) are part of our ongoing efforts to identify opportunities to continually improve.
ScreeningEvery CareGiver has been interviewed in person.Every CareGiver has been tested for competency/skill level.Employment and personal references are contacted.All employees are background checked.All employees receive annual tuberculosis screening.All employees receive annual training & competency review.All employees have a car, PA driver’s license and car insurance.We require current car insurance and we check motor vehicle records annually.We confirm all CareGivers are legally authorized in USA.