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Maplewood at Twinsburg

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I Am A Friend Or Relative Of A Current/Past Resident

3 months ago we lost our father to cancer. Until 3 weeks prior to his death, our family was unaware of how advanced our mothers Alzheimer’s had become. We promised our father she would be well cared for and we are so happy with Maplewood. We initially placed her at a facility in Hudson believing their promises and 3 weeks later brought her to one of her children’s homes. I’m an oncology nurse x 32 years. Here’s the bottom line. It’s not the facility or the amenities, it’s the people, the staff. Pay attention to the staff. Do they smile and make eye contact with you and your loved one? Do they communicate the care delivered? Do you get calls from the medical caregivers/NPs re: concerns and medical care updates? Mentally ill/dementia patients can not speak for themselves so be sure you can build healthy relationships with those who are caring for your loved one. Maplewoods staff is wonderful! In a world where getting good caregivers is difficult, and fancy facilities are not...be wise...ask to meet as many caregivers in a facility as possible. Maplewood’s staff does memory care well and their engaged director is both kind and wise. All staff know our Mum and care about her. Our family loves Mums new home. It’s clean, welcoming and she has activities and outings she enjoys. Thank you Maplewood! I hope you all get rewarded for your excellent care because your happiness matters too! ❤️Peggy

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