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My dad was in Elmcroft of Medina. The staff was very friendly, professional, and they did everything to help me get my dad established. They also recognized his service in the military. They helped him out with his medication and to get him through each and every day. They did a really fantastic job, and I give them a lot of credit for helping me get my dad through his ailments until he had to move to hospice. They did the best they could and went above and beyond.
Elmcroft was very nice and very beautiful. The staff was very nice, very professional, and very helpful. The dining area was lovely, and I saw them doing some mild exercises.
Elmcroft of Medina was more like a nursing home and was very depressing. They didn't even have a kitchen sink in the room, so I didn?t like it. We didn't find anything interesting. There was no kitchenette, refrigerator, and no sink in the kitchen. They have little areas out in the hallways called pantries where people could go and make a cup of tea or get a piece of toast, but we were looking for more, like a small apartment type room for my parents. You walk in, and there are a bunch of residents sitting right by the front door in wheelchairs, and I believe that's what they do for entertainment, and that gave me kind of a bad feeling.
Thank you for your review and feedback. Our priority at Elmcroft of Medina is to provide a home-like atmosphere and the very best care for our residents. We regret you did not fully experience the Elmcroft difference during your visit. Please know we truly value your comments, it's paramount to helping us better serve future residents and families.
Elmcroft of Medina is an assist living community with a focused activities director. The activities calendar is filled with various activities daily. Volunteers are available to provide one on one companionship. The activities include several staff members and friends. The staff are friendly but could improve on learning more about services offered. The dinning services are average and the residents seem to enjoy meal time for socializing. The apartments are spacious, updated and pet friendly. Overall the care givers are encouraging and able to provide support to the residents.
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