I Visited This Community
When touring this community the staff lacked customer service skills and could benefit from knowing more about the community. The staff seemed bothered by the additional care that some residents needed. The community was inviting, clean and free from odor. The residents seemed to be bored and in need of social stimulation. The activities calendar could benefit from more varation and the activities were not consistent. The menu was ok but needs more varation and accomodations.
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I Am A Friend Or Relative Of A Current/Past Resident
The Woodlands of Shaker Heights is structurally a beautiful community. It provides a historical Shaker Heights feel on the exterior of the community but the indoor decor is slightly dated. Upon entering the building it was very quiet, the residents were sitting in the lounge area and there were not a lot of activities going on at all. The nursing staff appeared to be overwhelmed with constant comments of being understaffed. Overall the community was clean, no offensive odors which are sometimes present in many senior living communities.
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Tour The Woodlands of Shaker Heights
The best way to get to know a community is by scheduling a tour. See the facilities, meet the staff and residents, and get a feel first hand what it's like to live at The Woodlands of Shaker Heights Assisted Living.
Description of The Woodlands of Shaker Heights
Savor the lifestyle at The Woodlands of Shaker Heights, an assisted living and memory care community in Shaker Heights, Ohio, that offers a bed-and-breakfast-style environment. Our residents are warmhearted, interesting people who enjoy the freedom of assisted living – freedom from the worries and dangers of solitary living and cooking and cleaning – with the knowledge of knowing someone is always at hand if help is needed. Our community offers one-bedroom floor plans that make our residents feel comfortable with wall-to-wall carpet and individual climate controls. Because safety is of the utmost concern, we offer peace of mind with call buttons in every apartment and assist rails in all bathrooms. Friendly and knowledgeable staff members are on call 24 hours a day to provide care plans tailored for every resident with support services, such as medication reminders and special nutritional counseling, available depending on the level of care required. Whether residents dress up for our formal meals or to go out on the town with our courtesy transportation, they are sure to have fun when they experience our full calendar of activities and social programs.
Residents are encouraged to get out of their apartment homes and enjoy a wealth of community features while socializing with their neighbors. Our landscaped courtyard, walking path and beautifully manicured grounds are ideal places for outdoor enthusiasts to get a little exercise, while the gazebo on the west side of our community provides the perfect place to watch evening sunsets and ponder on the day's fun. Our indoor solarium lends itself to stunning sunrises. Residents can check out a book from our well-stocked library or lounge in front of our flat-screen TV on comfortable furniture for some down time, or they can challenge their neighbors to a friendly board or card game.
Our residents have access to a choice of home health agencies that provide regular personal care assessments. Staff members are on call 24 hours a day and work with residents and their families to customize their care plans. Depending on the level of care needed, we offer support services ranging from medication reminders and special nutritional counseling to assistance with bathing, dressing and grooming and incontinence care. Services also obtainable include escort and transfer assistance and medication management.