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My mother is at The Laurels & The Haven in the Village at Carolina Place. Her room is clean and big enough for her to have a sitting area and a bed. It's not just a square, so that was nice. She occasionally says they have something she can eat, but she usually says it's not very good. They have exercising, crafts, music, and bingo. They have good activities. I like all the staff except for one nurse that's kind of rude.
My sister has been in The Laurels & The Haven in the Village at Carolina Place for two months now. It's pretty much one of the best places I've seen so far. It has two separate units. One unit is The Laurels for assisted living and The Haven is a separate building split into three, which keeps communities small and very manageable. I'm incredibly impressed with everything from the food to the care, the CNAs and the nurses. They seem on top of things pretty well. I have no complaints. They set up meetings with the doctors, they have a hairdresser, and they have all kinds of activities going on out there. It's pretty much the best place. They have proved to be an absolutely wonderful facility so far. I had my sister in a private room. She was always in this other woman's room. She's 95 and very sweet, and they connected well, so they moved my sister in there, which was a great idea. I couldn't be happier. The staff is absolutely wonderful. The food is fantastic. They stay pretty busy with activities. They keep them going. I went out there and I just felt like this is it out of all the hundreds of homes I've looked at. It just clicked for me.
The Laurels is a nice but older facility. The staff was very nice and very friendly. The rooms were standard, and I didn't see anything negative. The grounds were clean, and there wasn't much in the area based on location.
When my parent originally went to live at The Laurels several years ago, we were all thrilled with the care that was provided. In the last year, the quality has plummeted. They say on their tours that they have 24/7 nurses on site, NOT TRUE. There are no nurses on duty 3rd shift, none! They have a nurse 1st shift weekdays, 2nd shift 3 days a week during week and every other weekend. Their attendants are so short staffed that they can hardly respond when called by the residents. Their med tech staff are handling meds and are poorly trained. The nursing office looks like a mess and horribly in need of painting and updating, very unkept looking. The nurses are incredibly wonderful and caring of the residents, just too few of them. All of the staff I have met are wonderful, that is not the issue. The corporate owners only care about the almighty dollar and keep cutting staff to make more money. The cost to stay there was not reduced when care was cut way back. A number of residents have moved and more will be leaving. Please drop by at all hours to see the real picture before placing your family member at this facility.
I liked the creativity used in designing this facility. Plans for the style of the building right down to the activities planned both show an understanding of seniors. When you have common thoughts regarding how seniors think, you can achieve outstanding results. Anytime you have a senior facility you would like it to be considered home with that same facility meeting the needs of their residents. The Laurel and The Havens has a unique balance in planning for their residents.
A fantastic facility with fantastic staff. My only complaint is they do not care for folks as they enter the advanced stages of dementia. If they offered ongoing care no matter the degree of dementia, The Haven would be perfect. However, staff is very well educated in caregiving techniques, and the facility is quite beautiful. It is laid out in a fashion that offers much walking space for those folks who feel the need to wander. It allows movement with safety. I recommend The Laurels highly.
The Laurels and The Haven are tops! I recommend both these facilities whole-heartedly. I doubt you will find better dementia/Alzheimer's care than what is offered at The Haven.
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